AFC Urgent Care Castle Rock 5700 New Abbey Lane, Castle Rock, CO 80108

"Will never go back here. I made an online appt. I still waited over an hour, but understandable in an urgent care. NO ONE communicated with me this entire time. I was put in a room with loud thumping music next door for an hour with no one telling me anything. I had a very severe headache. But the care area had music playing on other side of the door I was behind. Turn it off. Ridiculous. When I left the room saying I couldn’t take it anymore, a doctor?? Said no! I’m coming right now! Never introduced herself. Talked over me loudly the entire time. No 2 way conversation. I was positive for Covid. She refused to examine me because she didn’t want to catch it! No exam whatsoever, and I finally got to explain after she stopped talking for 10 seconds that I have issues from Covid previously. AND asthma. Told me to make a doctors appt as soon as I left, I’ll need someone to listen to my lungs and make sure I’m ok. Negligence. Taller woman with dark hair working 3/26."

"This place is top notch. The building is clean and the staff is second to none. From the moment you walk in they are kind, the physicians are thorough and I would suggest this location to anyone. Thank you for always being so reliable and taking such great care of me and my family."

"Staff were all very helpful and friendly! The front desk lady Bonnie was so kind and patient helping me get my insurance figured out. The tech Lisa, helped me feel comfortable and even laugh in a not so fun situation. And the provider Rhonda, was thorough and helped explain what was going on so I could understand which really helped. Would definitely recommend coming here if you have any medical needs that need to be addressed. I know I will be in the future if I ever do! Thank you all for all your help!!"

"Our family has used this urgent care many times over the years, and each time we get exceptional service. The entire staff, from the front desk onwards, is friendly, efficient, and delivers quality care. Highly recommended."

"The staff were very nice and helpful and the provider was great. She took the time to hear what was going on and then explain everything after. It is never a good time having to go to Urgent Care, but they made it as quick and pleasant as they could. Thank you!!"