Neiman Marcus 3030 East 1st Avenue, Denver, CO 80206

"Every time I go into the store and look at the shoes, there’s a guy that “helps” people. But never seems to want to help me since I’m a teen, went in there with pure intentions to buy some shoes but I don’t feel like giving my money to someone who doesn’t seem to care about helping customers other than older people or Caucasians. I do want to say thank you to the lady who did offer to help outside of where she was. This isn’t the first time the guy has done that as well as having people follow me around the store."

"I placed the below review and gave a 1 star. I have changed it to a 5 star as Neiman Marcus corrected this issue. Their response was quick and Tito Garcia who was my sales rep called me back immediately. It was not his fault at all as the belt was defective. They shipped me a new belt immediately and have corrected the problem. Thank you Tito and Neiman Marcus. The next time I'm in Chicago, I will be back to shop for more. You are better off purchasing a $10.00 belt at any other store. I purchased a $500.00 Ferragamo belt, wore it roughly 10 times and it fell apart in my hand. I called Neiman Marcus and they simply stated, "I'm sorry but you have owned the belt for longer than 30 days." What kind of service and hospitality is that? No offer to replace or repair. Quality and Service is a joke. Hope nobody else gets robbed."

"Purchased a $500 dollar fragrance from the fragrance counter, the bottle came with a broken atomizer. I sprayed it once and knew it was broken so I took it back and the nasty people at the fragrance counter told me “there is nothing we can do for you” so now I am sitting here with a $500 fragrance with a broken atomizer. Egregious customer service. Safe to say I will never go back."

"My favorite place for beauty and gifts. I love that they carry Oribe, R+Co, Byredo, Dr. Sturm… The sales employees are always very professional, and their product knowledge is top-notch."

"Nice store with 2 floors included with a ton of selections. Just decided to walk around and look at a few things since I didn’t plan on buying anything from here. Staff very friendly, well stocked, clean, and well maintained. Worth checking out. Great place to stop for some fancy shoes and clothing."