More Than Vacuums - Littleton

"Best vacuum place!! Friendly and helpful. Love love this place and the people. I’ve been to other vacuum repair places and this one is by far the best in Colorado. They also repair lamps!!"

"This will be an odd review, but bear with me, A decade ago, I brought a typewriter in for repairs my now ex had bought me as a gift. I was told at the counter that it would be 100 dollars to repair it and then a few days later received a call from the owner telling me it was going to be another several hundred dollars. This was relayed to me after they had dissambled the machine, and I felt they were holding my typewriter hostage and expressed such. After some scrambling (I was a broke 20 year old at the time), I was able to procure the funds, and repairs went underway. I received my typewriter in operational condition, though lack of use, caused by frustration and personal issues, has rendered it in need of repairs again. That being said, I have kept it all these years for a reason. I am quite the craftsman in my own right these days. I can now understand how difficult it is to predict how expensive a repair is going to be, especially when concerning antique or specialized items. I keep it to remind myself to value another craftsman's work and to understand the more specialized the work, the more understanding one has to be with the worker. If you're going to repair something special correctly, you need to be willing to double down. I took a star away as it certainly could have been addressed with more tact and understanding for me, the customer. I wish this company the best, and I hope they continue their niche services."

"They were the only ones in town able to repair my Grandfather's old typewriter. Would do business again, thank you so much!"

"I was in a total pinch and needed a speaker fixed ASAP for music work. It's worth $250. They assured me they've worked on music equipment and mixing boards for 20+ years. They charged me $150 including a rush fee, for a preemptive diagnosis. I asked them over and over what the rush fee meant. They assured me that my speaker would immediately go to the bench to be diagnosed, then I could approve the diagnosis on what repairs are needed within a day. 5 days go by and I've heard nothing. I call in and am told it hasn't even been picked up to go to a service center yet. Just been sitting there. At this point, I was told I could be refunded and pick up my speaker since it's been a completely different process than what I was told and I paid a rush charge for nothing. I pick up my speaker and the employee there claims they have no idea how to initiate a refund transaction but the manager will be on it and reach back out the same day. Two days go by and nothing. I email the manager twice, and nothing. I call them back, the same employee tells me they'll provide the managers number to me, and they just hang up on me. I call back over ten times in the following days and they never answered once. I call other stores and finally get a hold of somebody. They said the district manager would be in tomorrow and they take my name and number to have him call me back. I hear nothing back. This must've been my 15th attempt at reaching somebody. This company is an absolute joke. It's a scam, and they've done nothing but cause more headaches and problems for me. Take your business elsewhere and do not for a second consider supporting people who cause problems for patrons while claiming to service them, and doing so confidently with a chip on their shoulder. We need less people like this in business."

"If I could give zero stars I would. I brought my vintage sewing machines in to have them cleaned and ensure they would sew. I paid $338 for both, one needed the power cord rewired and expected to pay some extra when I came to pick them up. When I went in it was an additional $630 I asked what was all the extra charges. The lady couldn’t explain all the charges. What I figure from the receipt that breaks it all down is that the initial charge doesn’t have the labor added to it. So what does the $338 cover? The lady made it sound like that was the cost for cleaning which I figured was the labor. I asked her what the $338 covered, “the warranty.” So overall I paid $903 because she gave me a %10 discount, so $65 off. I would not recommend taking anything in to be repaired by this company they don’t give you an upfront cost and who knows if he actually took the whole thing apart to really clean it. What a ripoff and a laughable 6 month warranty on their work. I don’t plan on using either machine in the next 6 months."