Ace Hardware of Jewell Square

"Fantastic service. Last weekend I brought in a pair of very old faucet valves for which there are no replacements. I had bent one getting it out of the wall. Sal offered to clean them up and fix the bend. He also suggested I replace the worn washers. Thanks to Sal I was able to reinstall the valves and fix the drip. Thank you Sal and Ace Hardware!"

"I love this Ace Hardware. I give them 5 stars for their Wall of Shame! They post photos of shoplifters on a display area outside the front of their store! This is so old school - but I LOVE it. Back in the day - this is how our society dealt with bad check writers, etc. It is about time these criminals experience some kind of negative social consequence for their antisocial behavior. We as consumers are paying higher prices for our consumer goods - because businesses increase their retail prices to cover their losses due to theft."

"Horrible customer service by the owner Dan and his manager Vanessa. This store sold me a snow blower that had been used one time and one year later doesn’t work at all. They do not stand by their products and wouldn’t do anything at all to help, in fact treated us quite rudely! Vanessa even lied and told the owner I was causing a scene and she told me to calm down which is completely not true. What really happened is she told me to research my product next time I buy and I told her I should research Ace Hardware next time I buy. If you insist at buying at Ace Hardware, take your business to the one in highlands ranch. They seem to be willing to help and were willing to exchange the inoperable snow blower for another before finding out it was bought at the store at Jewell and Wadsworth. Now I’m stuck w a $600 paperweight. Thank you Dan!"

"I was there on 1-16-24 and this guy I call him the wizard (don't recall his name) helped me so much. He answered all my questions and really listened to my concerns. He gave me some good advice and was attentive to my needs. He's a great guy that wizard of yours. Hang on to him!!"

"The lady that helped me on my way in was very helpful and knew exactly where what I was looking for was. That is a nice change of pace from most ace harwares. My only critique is that they don't have bags, especially when I bought a ton of little items a bag would have been nice. And if they do offer bags it would've been nice to be offered one by the cashier as I was struggling to carry everything on my way out"