Old Navy

"I do not appreciate the racism and discrimination of the general manger robin primavera. I do not appreciate how she talks and treats her employees, very disrespectful. I called and filed a complaint with corporate and spoke with a higher up by the name of Jared and I really hope they get something done. The GM should not be in her position if she treats her employees like that in front of other colleges and customers. If nothing was documented by HR and reported to corporate then that individual should not have a position in HR either. Many businesses owners that I know including myself shop at that orchard mall in Westminster and as business owner we have zero tolerance of any racist or discrimination in our business. I really hope the GM is relieved of her position and replace with someone who cares about their employees......Old Navy needs to do better. I do not want to even give a one star rating but can not go below that but I give a -4 stars for this type of behavior."

"Can’t believe I saw a manager “Jared” , I’m assuming he’s a manager, treat his employees the way he did in front of all us customers watching and listening … over credit cards ? … I won’t be going back to old navy at all because if this behavior is happening in one store , what’s going on in the others… SO SAD"

"Overall, I’m pleased with the service here until I get to the person behind checkout. When trying to get you to get their credit card they continue talking about it after politely saying no thank you a few times and once they get the final no become rude after that. There’s no thank you have a nice day, nothing. That has been every checkout person every time I’ve been in. I get that they encourage their employees to do that and I’m sure they’re incentivized for it but when someone tells you no thank you several times you don’t have to be rude."

"Helpful and friendly sales associates! I was there for an online order pickup, but noticed something in the window. Was immediately greeted and I asked her where I could find it and she took me all the way across the store to show me. Then my order pickup was fast and I was out the door!"

"What's not to like of Old Navy? they have great prices on kids jeans $25 and adult $29. they offer various selection of sizes. Most of the sales associates are upbeat and friendly, but all are very helpful. not pushy on trying to make a sale."