Borro 4100 East Mississippi Avenue, Glendale, CO 80246

"This review is long overdue. Pawngo is professional and easy to work with and simply the best way to get needed cash. Becky has been a true pleasure to work with and made the experience quick and easy. I have had to use the old brick n mortar stores back in the day and while no complaints Pawngo is beyond any of those. I had just opened up my own business and as many can attest the first year is a tough one and I needed cash for bills and payroll to get me through a rough spot. Becky was there to help and get me the cash I needed quickly and get the relief I needed. I was able to make payments on the loan and principal so as to not put any more financial burden on me during those hard days. Not sure if I would of made it without their help so Thanks for being there."

"Having completed tens of thousands in transactions with both PAWNGO & THE LUX EXCHANGE I can safely say these 2 companies are a pleasure to work with in a professional, discreet & efficient manner. No complaints here - only praise for their super friendly, easy to work with staff! Thanks Becky & all others I've encountered!"

"An awesome company to work with. They have a great process, fast and easy! Their employees are professional, repectful and attentive. I have been using them for 7 years and would not hesitate to reccomend them to anyone who needs alternative financing!"

"As a doctoral student there have been times over the years that I have had to place my precious jewelry into Pawngo’s secured online pawn shop. The first time, I must admit I was honestly scared, I vacillated for a time weighing out my options which were the need of quick cash and the pros and cons of the “what if’s” as in what if I lost my jewelry. Pawngo and its luxury brand provides impeccable customer service with every encounter, employees treated me with the same dignity and respect whether I was re-pawning or struggling and need to figure out my resolve. I have grown to love this company’s servant leadership style that I have witness as a consistent behavior within the employees that I have encountered (which is most likely all of them) since it has been years of them developing a great customer relationship with me. The consistency of the employees kind-spirited interaction with me has been refreshing, they show me compassion and collaborate with me as a partner to assist to come up with a convenient workable plan; no pressure, they get it, they are people too and they understand that difficulties happens. Management has got it right, straight from what the research says; treat people well and you establish loyalty and respect. Here is what I want everyone reading this to know: • Pawngo/Luxury brand is a top-notched trusted brand with trusted staff who only want the best experience for you. • One of the most important statements I want to convey to any new or ongoing customer (you already know this) is if you find yourself in midst of a personal life struggle just contact them so they can help you immediately. • PLEASE whatever you do don’t let FEAR make you just give up and accept the fate of your expensive item as gone, please don’t do this to yourself. They will work with you to resolve your current situation. • You will always receive professional and helpful interactions, the staff are problem solvers, they are in your corner to collaborate with you in finding the best resolution for you. It was important to me as an appreciative customer to pass on my personal experiences in writing an authentic and meaningful review because I have had several unfortunate life challenging experiences over the years and this company stood by me, so I could handle my stressing situations while not worrying about the plight of my jewelry. I have grown into a loyal customer solely because of how the employees treated me during the difficult (& good) times. They are more than the investment in the customers products, they invest in the whole customer, they value their customers experience."

"I did not intend to do business with this company. They were the ones to reach out to me. They have restored my faith in humanity. Here is my story: I was unfortunately the victim of a scam on craigslist. I sent a valuable guitar to a buyer in Colorado once I received confirmation of PayPal payment via email. As it turned out, the payment confirmation was a fake, and I have learned to do my due diligence in selling/buying transactions. Not my proudest decision to send before confirming myself with PayPal directly. I had filed reports, encountered many sleepless nights, and put myself through grief for days. Then I get a call from the CEO of The Lux Exchange. He asked me several questions and informed me that he was now in possession of my guitar. He explained that they had been sent the guitar for collateral on a loan and a few red flags had come up. The experienced employees recognized these flags and did their due diligence in investigating the guitars real origin. They were able to trace me down and make contact with me in Indiana. We had several conversations, and about a week later my guitar was delivered to my front door!! I can't explain the feeling I felt, knowing it was my mistake and not ever expecting to see this instrument again. With that being said, I believe this company works under a high level of honesty and integrity. They had the knowledge and resources to investigate the items, and know when things were not right. They also never charged me a penny for shipping or offered compensation for writing this review, everything was done just because it was the right thing to do. The employees and leadership of this company are all to be praised in this situation. If you are looking to do business with a company that has morals, ethics and insight, you have found the right resource. Thank you so much to The Lux Exchange for being what we need in this ever changing world. My sincerest appreciation and gratitude. Dave"