Candlewood Suites Denver North - Thornton, an IHG Hotel

"This is in a great location about 25 minutes from Denver Airport right off I25. Top Golf is just down the road and the Denver Outlets and other shopping are very close. The hotel rooms are in great shape and the service at the front desk was excellent. Parking is a bit lacking. A few other things led to this not being a 5 star stay. The pantry was lacking in options for beverages, snacks, etc. in the lobby. Inside the room everything was clean however, the showerhead needs to be descaled but I do like that it was a handheld one. The bed is a bit firm for my liking but with all IHG properties I usually love the pillows and linens. The soft pillows were perfect but the "hard" pillows were lumpy and not like other IHG properties I've stayed at. The sheets need replacing as well. They are pretty thin and are pilled up badly from many washes. I will say, of all the hotels, I wish I could replicate the freshness of the bath towels and the linens, everything smelled clean. The bath towels were perfect. Just the bed linens and pillows could use replacing. Lastly, I was on the first floor so it was a bit noisy on a Saturday night with people walking above and doors closing but that's typical of a hotel on a weekend. If you're super sensitive to noises I'd suggest requesting to stay on the top floor."

"It was very difficult to find this place, a twisting road through an unexpected tunnel brings you here. There is not much to say after that. The place has seen better days, long ago."

"Overall hotel was comfortable and clean but staff needs more training and rooms need to be serviced more often . I stayed for 5 days and had to go to front desk daily for towels, I had also asked them to replace bathroom light which was burnt out my entire stay . I had asked front desk to have my room serviced on my third day and they said they would add me to their list but never came and the next day they just said they were too busy so the trash and old towels just piled up ."

"The hotel and room were super clean! The room had everything a traveler may need. The kitchen had pans, silverware, cups, dishes, cooking utensils, etc. that was great! Staff were friendly and check-in was quick and easy. Property is in a safe area with access to shopping centers and dinning places. The only thing lacking is breakfast. They have free coffee and snacks for sale . But some continental breakfast would be nice. Overall great hotel, will be staying here again!"

"This location is next to a gas station, so it's noisy. The trash truck came at 5:40 a.m.! Our bathtub dripped every two seconds, which was not only noisy but wasteful. It also resulted in us not having hot water for our showers."