TKS Pharmacy

"Unacceptable on how they run their company. Would not honor my Issuance because it was to good. Offered a 20% coupon and stated they don’t make any $$. Maybe put up some signs, big signs! WE ARE FOR PROFIT ONLY. GOT GOOD INSURANCE, PLEASE LOOK ELSE WHERE FOR MEDICINE. Nobody deserves that neglect when all they are trying to do is take care of their sick family."

"Tried calling to ask if they had something in stock, and have to listen to 2 minutes of music and automated voice talking about their pharmacy and location and hours. Don’t they think if I can find their number I can get their hours? Finally get to the menu to get to a person (0 doesn’t work) and you go to ANOTHER music and message automation. Just give customers the menu options - we don’t need all the rest of the time waster. Gave up and called Walgreens."

"TKS is the best pharmacy for me and my family so far. We always receive text when our prescription medications are ready, or they bring our medications to our door. Dr. Alice and her co-workers are very helpful and caring people who explain important details about the drug info. I highly recommend this pharmacy, especially if you are in the Green Valley Ranch area."

"I got my COVID booster here back in March when surrounding chain pharmacies in the neighborhood were either completely out or totally understaffed. TKS Pharmacy staff were gracious enough to take in a new patient, and even so efficient that I got my shot and was out the door in 15 minutes. Given the expedience of this visit, I knew this would be the only place I could send my prescriptions. As a customer and a pharmacist, I've seen Dr. Alice fiercely support her patients, staff, and community members like no other. This is a reliable independent pharmacy that provides incomparable and compassionate care. They can fill your prescriptions or make special compounds on-site, and even offer DELIVERY. On top of that, they're actually nice to you and like their jobs! They really do it all! The next time you're standing in line at a chain pharmacy for 45 minutes or on hold over the phone for just as long, please consider supporting TKS Pharmacy! I'm certain you won't regret it - I know I haven't."

"We tried switching to TKS pharmacy last month. My daughter was sent an antibiotic from Children’s hospital and I tried calling to check on it and the person who answered the phone was very difficult to understand but she kept saying they’ll text me when it’s ready. Called 2 more days following and I never got any text. Not really sure how they were going to text me as I mentioned it was our first time filling an Rx there and I didn’t know what info they got from the hospital. I also had my doctor (who happens to be my sister) send in a prescription for me as well. She sent it via e-prescribe and TKS kept saying they never received it. She sent it again and showed me a screenshot of the prescription and confirmation that it went through to the pharmacy, but the lady on the phone kept saying they don’t have it. Her reply was very brief and she wouldn’t try investigating more and kept telling me to hand my doctor send it again. Obviously if the doctor sent it twice and had confirmation that it went through, then the issue had to be on their end and the associate either didn’t want to do the work to look into it, or wasn’t trained properly on how to troubleshoot issues. I’ve heard so much good about this pharmacy from friends and neighbors and I really want to give them the benefit of the doubt, but first impressions are not good. I will try giving them 1 more chance, but as they say 3 strikes you’re out, so we’ll see."