Walmart Pharmacy

"This pharmacy has the friendliest people and our meds are always on time if not for some reason they get it done asap."

"Their automated system will tell me that my prescriptions will be ready on x day by x time but then that day comes and the medicine isn't ready and all of a sudden the automated message is saying y day (of the following week) at y time. I'm getting so fed up. I'm just grateful my prescriptions (and missing days) isn't life-threatening."

"First time coming here and not a good experience, my kid needed a med that wasn’t available in our regular pharmacy and I was told it be a while before they got it back in stock. Our provider’s office called around and found out this pharmacy was the only one that had our medication in stock and sent me here, it had been 2 days since they sent the prescription so I called to see if they got it and the pharmacist told me that it has been ready but no one called us to let us know. I said ok can I pick it up later? He said we close at 7 p.m. I work far away and I rushed over here so I made it by 6:35 pm there was a line so by the time I got there it was 6:50 pm Lady at the pickup window asked me if I would pay cash or if I had insurance I said I have insurance, she asked for my card and I gave it to her. She asked if this card was for medical purposes do you have the one with the bin number? I was confused as that was the only card I was given. I said that is all I have and I have never been asked for a bin number before, she went to talk to the pharmacist and she took a while. She said you’ll have to pay cash or get the bin number. I was getting upset at this point since this took me by surprise. I asked if my provider send my insurance information with the prescription she said no when it’s the first time we fill a prescription we fill prescriptions as cash. Ok, then when I called shouldn’t they have asked oh it’s your first time here do you have insurance or will this be cash??? Or at least say hey bring your insurance information with you if you have one and make sure you find out what your prescription BIN NUMBER IS because we don’t have that information. She just told me to come back when I get the information. Not helpful, irritating, and just a waste of time for new customers. Don’t come here unless they are the only ones that have your prescription in stock and you’re screwed like me. Find out what your insurance bind number is!! And no our regular pharmacy never asked for the bin number they have a directory of bin numbers for all insurance companies."

"This pharmacy used to be pretty good, but the last couple of years it has gotten awful. My wife and I both have maintenance Rx that we fill about once a month. The cost at WalMart is over 2X WITH insurance what City Market charges without insurance. WalMart is the only pharmacy in the area that will accept our insurance so we're kind of tied to them, and it seems that they know it. We typically have to wait for several days past the indicated ready date for our meds, which is irritating at best, given we live in a nearby town, and can cause issues if we need a refill prior to vacation or needing to go somewhere. Some of their staff is friendly and helpful, but there a couple that are just downright rude and make you feel like it's an inconvenience if you have a question. The most recent issue is that WalMart updated their software for their debit machines and now they no longer accept our HSA debit card. The only way to pay their exorbitant prices are to pay out of pocket then go through the paperwork and file a claim with the HSA carrier to get reimbursed. The HSA company has asked WalMart to correct the issue, but so far they have not even received a response. So not only are we "locked in" to using them, they won't accept the HSA card that is a benefit from our employer. You can do better WalMart...."

"This pharmacy is terrible. Nothing is ever ready when they quote it. I put in for my rxs 2 or 3 days in advance sometimes and they still won't be ready. I'm also being over charged for certain rxs. I'm getting an off-brand version of one of my rxs and they are charging double what City Market charged for the name brand. Plus the one guy who works there is extremely rude and snippy and clearly hates his job."