City Market Pharmacy 1320 Railroad Avenue, Rifle, CO 81650

"Worst automated system ever, then when it inevitably can't help you, it puts you on hold and BLASTS distorted music through your ears for half an hour. Would give 0 stars if I could. The store manager also deems it inappropriate to properly staff the pharmacy, so have fun waiting all day because there are only 2 people working. God help you if one of them is out sick."

"It's sad to see such bad reviews. This is a great pharmacy and the staff is never anything but friendly and professional."

"after asking for a pre cert for my daughters meds to be sent to her PCP, i was told that i cannot helped while the pharmacist was on the phone with me, that she cant call to get the pre cert while im taking up her time on the phone. firstly Sara, its your JOB to answer the phone, and its also your JOB to send the precerts, you have had multiple days to initiate the pre cert and you waited until the PCP called as well as the parent of the patient, i tried to start this process friday, its now end of day monday, i also work in healthcare, and i KNOW this could have been taken care of by now and and i do not appreciate the attitude, this is NOT good customer service."

"Where to start?? VERY understaffed!! There’s not enough room for customers to stand in line, for one thing. The staff seem nice, but so stressed out with their workload. It shows sometimes in their attitudes, or by never answering the phones when you need to call them for something. Kroger, please hire more people….at the very least!!"

"I moved my prescriptions to a different pharmacy. There are always 5-15 people in line. I have never seen them open the second pick-up lane. Each person seems to need 4-10 minutes to pick-up their prescriptions so you will be in line for a long time. They are so understaffed that they need to take a 30 minutes lunch that constanly screws people over standing in line. Save yourself time and stress by not doing business with this Pharmacy."