HollowBrook Dental

"First, want to say thank you to Dr. Erlander and staff for my recent appointments. My wife and I have been patients of Dr. Erlander and Dr. Smith for 19 years now, we greatly appreciate them. I feel 100% confident in their expertise and skill, and dental work done is always less painful than I expect. Our children are now patients at HollowBrook. Their network is top notch, as they referred me to an Endodontist who was also exceptional. Our family are also patients of the on-site Breathing and Sleep Center, the care we've received there has been excellent. Over the years, we've had periods without dental insurance and have gladly paid out-of-pocket due to the level of trust we have in HollowBrook. Fully recommend this team!"

"Shady billing practices... Told one thing in office and paid in full at time of service only to receive a bill for another, even higher amount later. No one could offer a satisfactory explanation aside from "whoops." We'll be finding another dentists' office with more transparency and trustworthiness- and certainly a higher level of customer service and care."

"I had a cleaning appointment schedule for Monday at 8:00 am. When I arrived I was told the hygienist was out sick. “Somebody should have called you, sorry about that”. I rescheduled and received a confirmation note of an appointment for today at 1:00. “We don’t have you on the schedule.” I showed her the text confirmation and she said, “Gee I don’t know what to tell you. We see you on Thursday the 18th at 8:00.” We’ll, why did I get a confirmation for today? “Sorry, I don’t know.” Clearly there is a scheduling issue and what is most disappointing is the total lack of accountability. All that needed to be said was, “We have let you down and caused you unnecessary trips due to a clear issue with our scheduling and automated system. I will bring it up to our Dr.’s so we can address this problem.” THAT is what patient experience is. Such a disappointment as I like Dr. Lavato but will find a new dental practice."

"I’ve been going to Hollowbrook for 16 years! My grandma recommended them to me when I was in the middle of a botched dental procedure with a different dentist. It was instantly different than any other office I’d experienced, and they made me less anxious even after everything I’d been through with the terrible dentist. I brought the rest of my family with me (we had 3 generation’s coming). Even when our insurance said they were out of network we wouldn’t go anywhere else. Once I was married my husband made the switch and he agreed everyone is amazing. Dr. Smith and Dr. Erlander and all the hygienists became family friends. I look forward to going and even took my 2 week old baby with me to my appointment because I knew they’d want to meet him. When my grandparents passed away they sent personal messages, and their hygienist attended their funerals, which is unheard of from other places. I can’t recommend them enough! Their knowledge and experience shines through as they treat you, and you’ll leave with new friends. If you want to look forward to going to the dentist, go here!"

"Thank you Dr Smith for changing my life! I am so impressed with the whole procedure from start to finish. I can eat ANYTHING I want with the implants. They are beautiful! I have had 0 pain . Your staff is wonderful from the front desk to your wonderful assistant! I am forever grateful to Dr Smith and Hollebrook dental! I recommend this to anyone wanting top notch dental work at a very fair price! I was told by Dr Smith how long my procedure Would take ( full mouth reconstruction implants, and it was exactly what he said ! Thank you so much Carolyn Danielson"