Chick-fil-A,

1301 E 120th Ave, Thornton, CO 80233, United States

"I went for school night last night.... The employees were super helpful and patient. It was super busy but all the workers were pleasant and took their time to completely help out each and every customer. I was pleasantly surprised at how fast I got through the line and received my food."

"Be careful when ordering the Kale salad! Was on my last couple of bites and I chomped down on a piece of what seems to be a rock! Thankful it didn’t break my tooth but check your salad thoroughly before eating it!"

"We went through the drive thru and had our order submitted at 8:33. We had a big order so we were understanding when they had us pull forward. Around 8:55, we began to wonder where our order was. We didn’t go in earlier because multiple workers looked at us and we assumed they would try to figure out why there’s still a car waiting. At 9:05 we went in and we overheard a worker say they thought we were from the car waiting, which shows that they knew we were waiting for something, yet did nothing. We told them how long we’ve been waiting and that we wanted an update on where the order was. They grabbed a manager, he took our receipt, said that it’d be out shortly, and then disappeared. We didn’t get an apology, a coupon, a mention of a refund or anything and by the time we got our order all we got was a “sorry” from the bagger. I get mistakes happen, but no one tried to fix or mend the situation, and despite the workers knowing we waited 30 minutes for the order, they still gave us half filled fries. I’m disappointed in this Chick-fil-A, I’ve never had this happen at the Orchard location, and I’ve never had such a bad customer service experience."

"Chick-fil-A never disappoints. As always they have a super long drive through line but it seemed to move quickly. Wifey and I chose to dine in “a smarter choice IMO” there was only 2 people ahead of us. They brought our food to our table in about 5 minutes and even came back around to see if we would like a refill of our drinks! The food was amazing as usual, the employees seemed to have a great relationship and respect for each other “I overhear some of their small talk” 5 STARS ALL DAY EVERY DAY! oh I had the deluxe spicy chicken sandwich meal and chicken strips with the Polynesian and Chick-fil-A sauce. Sooooooo yummy!!"