Smart Start Ignition Interlock 3825 North Academy Boulevard, Colorado Springs, CO 80917

"Had my interlock installed around the end of January. For a week straight my interlock kept getting a code of VioLck4Day every other day. I told the techs if they could fix it, but they were quick to say it was my fault and I wasn’t using the machine correctly. To wipe that code it cost $80 everytime. I am $400 down now because instead of the techs trying to fix my issue, they would rather charge me and penalize me. Customer service is no help either. If you need a interlock don’t go here. Everybody is clueless, and its a waste of time and money."

"It was a great experience. They had me in and out in an hour and I haven’t had any problems with my interlock."

"One of the most irritating things to deal with in a business is the lack of pricing transparency. Online an unlock (Nonviolation) is 35.00, quoted by their main HQ customer service phone line. At this location, you will be charged 50.00. I asked about the pricing discrepancy and got an incomplete answer as to why there was a difference in the service provided. The staff is friendly and does a great job in their quality and responsiveness of work, so I would like to highlight this. However, My impression of the business dipped to just average after today."

"Wouldn’t send my friends and family anywhere else if I had to recommend! Got installed in a fast manner, with every question being answered the best they can. Very informative to make this unfortunate situation tolerable. Smart start has you covered!"

"Love, smart start. The device is so much better looking than the big boxy one from the other places. The service here is great! The app is also wonderful. You can keep track of everything on the app would recommend."