Smart Start Ignition Interlock

"Warning to all: My recent experience with Smart Start starkly highlights the company’s operational deficiencies and potential risks they pose to customers. What was promised as a streamlined solution turned into a hazardous obstacle course, reflecting not just a failure to meet appointments but a systemic issue affecting every aspect of their service. Two consecutive appointments vanished into thin air, with no explanation or remediation offered. The suggestion to simply try again felt like a disregard for the gravity of the situation—each failed appointment isn’t just a minor inconvenience; it's a critical setback in a process that’s vital for legal compliance and personal livelihood. The vendor locations, one absurdly being a junkyard barely resembling a professional establishment, reveal a troubling lack of vetting and oversight. The other a garage with nobody in attendance and the bays were closed. Others waiting as I was. This isn’t just about poor customer service; it’s about placing clients in potentially unsafe and utterly unprofessional scenarios. The cascading effect of these issues goes beyond wasted time—it strains relationships, impacts professional responsibilities, and adds unnecessary stress during already challenging times. I urge everyone to consider the REAL costs of engaging with Smart Start, beyond the surface inconvenience. It's a matter of safety, reliability, and respect for the serious responsibilities we entrust to them. Choose wisely and stay informed. I would have given zero stars if it was an option."