Clear Max Collision

"Horrible experience with this collision center. First thing, I had a scheduled appointment to bring my car in. I had already arranged for a rental vehicle and transportation to and from the shop to pick that up. As I arrived to the shop at my scheduled appointment, the ladies at the front desk informed me they just tried to call me to tell me they needed to re schedule due to the roof they ordered hadn’t come in. They were apologetic and explained it would be best to wait to ensure a timely return. Once the roof arrived I was contacted to schedule again. Clear max had my car for 7 weeks… 7 weeks. Well past my rental agreement. There is no legitimate reason to have the car for 7 weeks, especially after knowing we waited for all parts to arrive. I had to pay out of pocket for the remaining rental as my insurance only covered a set amount. As I picked up the vehicle I noticed the interior was very dirty. Black stains on the roof and visors. The most shocking of all events was picking up the vehicle with a DEAD battery. My car was just over a year old, there is no explanation as to why my battery would be dead other than they left some sort of electronic on. One of the shop workers explained it was due to the cold. However, my car has never been garaged and I never experienced a dead battery due to cold. I took my car to the dealership to have the battery tested and replaced. The dealer acknowledged that the battery is in good health, and an interior light was likely left on. Clear max denied this, and that’s beyond unethical of this company. I do not recommend this shop to anyone who values their time, car, and money. Horrible experience overall. Don’t waste your time with this unethical, unprofessional shop"

"Absolutely the worst customer service. Their front office will give you the runaround and tell you they only take certain insurance providers even if you are a CASH customer. They will even deny giving you an elaborate lecture about how to file a claim when all you want is a damage quote. It boggles my mind how they keep their front office in order if they choose to lie to their customers when they really just are too booked out to bring your vehicle in. Wasted a whole day attempting to work with this shop when they could have told my wife they were booked on first contact. STAY AWAY if you value your time!"

"Great customer service. Always answered the phone and was very helpful every time I called about my repair being done. Repairs were top notch on a crunched rear-ended 2021 Jeep. It looks like it never happened after they completed the repairs. It was complete sooner than expected and would recommend them to anybody looking for a quality professional shop."

"I chose this bodyshop based on Google reviews and I probably should have done a little more research. The thing that sold me with Clear Max was the ladies in the office. They were great throughout the whole process. Other than them the whole process was mediocre at best. It seemed to take longer than it should have to get my truck repaired. When I finally got my truck back the interior was a mess. I was told that it sat in the shop without the windshield in it for a couple of days and that's why it was dirty. Really, and no one thought to clean it? The ladies in the office came out with rags and wiped it down and apologized. A couple of days later I'm driving at night and someone pulled up next to me and informed me that I didn't have any marker/parking lights. My fuse apparently blew when I had my accident. A couple of more days later I went to use my remote start and found out it wasn't working. Still haven't figured out what's wrong with it. And today I found out that the alignment is out. My paperwork shows that an alignment was done but the wheel that was hit in the accident is showing the camber is out. I will say my truck looks good but it's the little things along the way has been frustrating."

"This shop is fantastic!! Everyone at Clear Max was so helpful, nice, and knowledgeable. They made the process of getting my vehicle repaired so easy and they did a great job. This is the first time I've ever needed collision repair and I expected the whole process to be frustrating and to take forever, but my experience with Clear Max was the exact opposite. I would highly recommend this place to anyone in need of collision repairs!!!"