Springs Automotive Group 4440 Edison Avenue, Colorado Springs, CO 80915

"We dropped off a 2015 Honda Civic with 60k miles because it was having trouble accelerating. 1 WEEK LATER, they said the transmission was "bad" and it would be a $5800 replacement. I questioned them and asked specifically about the transmission fluid and they said the fluid looked "decent" and that wasn't the problem. They couldn't give me answers as to what was wrong. We decided to have it towed to Honda for a second opinion. It was dropped off to Honda on Friday and the same day, they said they saw a loose pressure switch and it was leaking transmission fluid and causing the transmission to slip. They said and I quote "Most of the transmission fluid was lost and needs replacement". They also took a video of the underside of the vehicle and you could CLEARLY see the mess of transmission fluid on the bottom. We paid $300 for the fix and had the vehicle back in less than 24 hours. It's working great now. We are extremely dissatisfied with Springs Automotive Group. Their negligence is unbelievable. We're giving them the benefit of the doubt and assuming they didn't even look at the car because there's no way they saw leaking fluid and assumed it wasn't an issue. We have a baby due in October and blowing through that much money would've been a massive setback. ALWAYS GET A SECOND OPINION!!!!!!!!!!!! We will never return here and will tell everyone we know to steer clear."

"Steve Hunt, and his team have been amaizing and have gone above and beyond to take care of myself and the repairs to vehicle I purchased. Theybare promo and professional and the customer service is top notch. Thankyou springs automotive for earning and keeping my buisness. You can't ever go wrong with this buisness."

"I brought my Hybrid in to check the transmission fluid, Manny & team were very kind and helpful. They did not change me!!! I was absolutely shocked and so very happy with their treatment of me and my vehicle. Thank you all so much!!!"

"By far one of the best experiences I’ve ever had with a service department. Huge shout out to the manager Dale, the service rep Manny and the mechanic Doug. I recently purchased a used Jeep from SAG and got the 1 month/1000 mile warranty. There was an open recall on the vehicle at the time of purchase, so I took it to a Jeep Dealership in town to get the recall done, while there, this so called “reputable” Jeep dealership told me there was a few things that “Needed” to be fixed. So, I took it to the SAG-Service department, seeing as I had this warranty. Dale was honest and said this other dealership was just looking to make a quick buck. He took me back to the shop and showed me, on my vehicle, that they were lying to me. Most dealerships will just tell you that something is wrong, but Dale, Manny and Doug took the time and allowed me back into the shop, and actually showed me what was really going on. To me, that’s an honest and trustworthy service dept. Furthermore, another problem came up a few days later, and they were able to get everything fixed, all within the warranty. I would highly recommend getting your vehicle serviced at SAG. They’re honest with fair prices, and the entire staff is friendly and courteous."

"VETERANS BEWARE! I bought a car for my son two weeks ago from this dealership and it caught on fire and burnt to the ground. I called mike and and showed them pictures and mike could care less. I've served this country honorable for 22 years. I've attached photo's. This is by far the worst dealership experience I've ever had."