AutoZone Auto Parts

"Ordered a set of wheel lugs online. When I got to the store, the counter agent told me they didn't have one of them. He told me to "stop back by" next time as they will have more in. I asked him if it would be on my account or they would call me when they came in. He said they would, but never made any notes. Two months later, I'm still waiting for that call (realizing I was just brushed off by a lazy employee). When I stopped by again I was told that isn't how it works and they needed record of the item. Rest of the store seemed fine, but that $3 experience with the single employee kinda pissed me off!"

"When I walked into the store today, the store manager Murat had the battery tester ready in his hand. He saw my hood was up and asked if I wanted to test my battery. So he went outside to test my battery and unfortunately it was bad. So automatically he suggested that we go inside and check the warranty on my battery!! Not only that, Murat also offered to change my battery as well!!!! I’m so thankful, and appreciative of Murat for all of his help!!!!"

"Jonathan at AutoZone - Austin Pkwy in Colorado Springs - was amazing. Literally the best customer care experience I've ever had anywhere. I nearly ordered the wrong part (radiator instead of an intercooler). I was verbally describing it over the phone, which wasn't the best way to give an accurate description for anyone. He stuck with it/me until we found the part I needed. Thank you, Jonathon!"

"10/10 experience at the best location in the springs. The manager Murat is very knowledgeable and was more than happy to help me out with finding the parts I needed for an engine mount replacement. Usually auto parts store managers are mentally inept but Murat is quite the opposite. Glad I was able to get the help from him!"

"There are a number of automotive, truck, motorcycle parts stores. This location is one of my favorites."