Firestone Complete Auto Care

"I went in to get my car checked for an upcoming road trip I had planned. I let them know before any work was done to my car that I needed my O2 sensors serviced. They knew the make of my car (vw cc) and acknowledged that I said they needed to be serviced. Then, 600 dollars later after they did everything BUT fixing my O2 sensors. They informed me that they don’t work on foreign cars engines. And referred me to someone else who would service my engine. I don’t understand why they couldn’t just be upfront from the beginning instead of allowing me to get my car serviced with them knowing they wouldn’t be able to do everything I needed of them."

"I've been very pleased with Chapel Hills and Montebello. Both locations have been extremely helpful at talking through the issues of my vehicles so that they can be aligned within spec. Very pleased."

"Had my alignment checked and fixed! Very impressed with the knowledgeable and friendly staff here, would recommend."

"Reps and service people were professional, friendly and very competent. They found discounts for me and, as always, gave me a military discount, which I always appreciate. Answered all my questions, up sold me a bit on the tires, but I'm so glad they did. Had it done yesterday afternoon, this am we had 6 inches of snow - the tires were, quite simply, AWESOME. Thank you to the staff, you all are my and my family's go to for tires."

"Went in to get a price quote for a set of tires for my PU. Store had a tire I wanted in stock at an unbeatable price along with a lifetime alignment for less than 4 tires from a competitor. Left vehicle and returned after lunch. Easy team to work with. Thanks for the professional support."