Heuberger Subaru Service 1080 Motor City Drive, Colorado Springs, CO 80905

"Very well run service department. We've our 2017 Outback serviced there numerous times and we've always been very pleased with their work. Thanks to Adam Rush our Service Advisor."

"We recently had exceptional service from the team at Heuberger. Our car was in the shop and we had an unexpected hospital visit. This provided a big challenge for us as we needed the car but couldn’t take the time to pick it up. Maclovia and team went above and beyond for find a way to get the car back to us. They all worked together to deliver fantastic service. We can’t thank them enough."

"Have had multiple bad interactions with this place. Most recently, dropped my car off for tire rotation and oil change and to have the tms sensor checked out. They took it upon themselves to perform a “60k mile maintenance” on the vehicle which essentially is a multipoint inspection. This cost me $616 in services charges plus an additional $250+ in parts including $150 for spark plugs themselves (which were not broken) plus additional charges for taxes and “shop supplies” for a grand total of $941.15. My car not even at 60k miles yet. When I asked them why they did that and why it costs so much they said “customer requested the service” and it “costs what it costs”. They didn’t even do basic things other places do like run it through the wash before returning it. It also took all day."

"Very fast tempo drop-off location for work to be done on your vehicle. There are so many moving pieces and vehicles constantly coming in and being pushed to the mechanics' bay to be worked on. I needed three things to be worked on for my car. It took roughly 24 hours to receive my vehicle back. Plus side is that because I lived close enough to the shop I was ordered an Uber directly from Subaru. Once my vehicle was ready. I also was sent an Uber by Subaru to bring me back to the shop. The work that was done to my car was done pretty accurately. I wish they would have reset the oil change and tire rotation information in the vehicle's system, so it would start the internal tracker. But that's an easy fix on my side. The tire pressure on my tires was not set correctly though. Two days later my tire pressure warning came on. Easy fix on my side. The best part was the communication between myself and the tech that assisted me through the entire process. From informing how the process would work since it was the first time I went to this dealership. To keeping me updated on the work being conducted for my vehicle. He also reached out at a good time of the day to inform me that my vehicle wouldn't be ready until the following day. He gave me a fairly accurate time when I could pick up my car the next day. He was off maybe by 30 minutes. Which, is fine because I needed to pick up the car later in the day anyway. I highly recommend this shop."

"Very nice dealership. I get my 2010 Subaru serviced here, and they have a free coffee bar, nice waiting area, and provide free Uber rides home when they have long service waits times."