The UPS Store,

1555 South Havana Street, Aurora, CO 80012

"I came to this location today to return some packages for Amazon. Upon entering the worker, Brittany was very rude when I asked her questions she seemed to be annoyed, especially when it came to explaining the process of the return. I had never done a return at a UPS store as I usually always do it at a Kohl’s store For Amazon purchases. She was very rude and not informative at all. She acted like it was a bother to be working. It’s just really sad to see such poor customer service I will be going elsewhere from now on as I have never experienced this Amount of poor Customer service at a UPS store. As I see from the other reviews, this store is not worth your time."

"Do NOT take your Amazon returns to this store as they are a bunch of scammy scammers who want to charge you to do a return and then steal your return code when you say that you will take it home and put it in a box and return to ship it!!! They wanted to charge me $8.00"

"The worst ups store I have ever been to. What a disorganized mess. Dropped off and paid for a package to be sent, and they never sent it. 30 hours later I still don’t have tracking on it, the employee at the store has no clue what’s going on, and I have no idea where my package is at all Bottom line. Go to another location. I will never go back."

"I needed to return 2 items to Amazon and was unable to do it through Kohls, which is my usual go-to. A UPS store was my best option given. I brought both items to this store. The clerk scanned my QR code, asked if I needed a receipt and I said no. My bad, because Amazon has yet to receive the items and that was on July 26. I have tried to call the store and have left messages, but have not received a call back. I have not been able to go back in person as of yet to ask what happened, so I'm out $50. Thanks, dude."

"They destroyed my package and I can’t file a claim because I am not the shipper give me a break. I order 9 Funko pops in a lot. One box is super Damaged and the other figure is missing. The other boxes got damaged. Edit: 11/11/2021 Don't tell me to go file a claim when I can't file a claim because "I was not the shipper". So take that BS contact Number and beat it."