Walmart Auto Care Centers

"I did have to wait a few minutes, but every employee was working so that was no problem. Everyone was hustling and my cashier was sweet and friendly. We will absolutely be back. Big thumbs up!"

"Don’t do oil change in this center. I did twice. First time, leaked completely overnight. Second time, leaked slowly. But they said they can’t detect any leaking. Never come back again."

"Ordered a oil change and tire rotation. Went in to pick up my vehicle. Only the oil change was done. This is yhe third time. Management gives lame excuses for why it wasn't done. 6 month old tires from Walmart."

"I had a terrible experience at the auto shop today. The front desk attendant was extremely rude and aggressive. Despite having a warranty, it took the tire technician almost two hours to replace a tire. They showed no sense of urgency or concern for customer service. I regret not checking the reviews beforehand and should have gone to a different shop. I strongly advise others to avoid this place at all costs."

"Hey this store as a whole needs to learn how to answer a phone. Had my tire installation "delayed" whatever that means. Found out two hours before my appointment. Tried to contact the store, had someone in the Auto Care Center answer and then place me on hold, but they didn't do it right so the phone was just sitting off the hook next to the register. I sat there listening to associates running the register and talking to customers for a while before I realized they had no idea I was waiting to speak to them. Tried calling back several times and no answer (probably because the phone was sitting there off the hook). Tried calling the store operator, HR department, etc. and nobody answered. If you have a delay that impacts a scheduled appointment for hundreds of dollars worth of product and service work, you need to speak with a customer DIRECTLY to either reschedule or cancel the order/install. Marking their order as "Delayed" online is not sufficient."