AutoZone Auto Parts 4585 East Colfax Avenue, Denver, CO 80220

"If I could put a falling star, I would. I have been to this store at least 3 different times since Sept.2023. You cant throw a sparkplug without hitting a jerk. NO customer service skills, just lazy, rude and arrogant. Worst EVERYTHING of any parts store I have EVER been to and the people are snotty and worthless. I would not shed a tear if a sink hole opened up and swallowed the entire business. Just to let you know, I am an older person, kind, considerate and a decent human being. So this has to be pretty bad for me to leave a review like this."

"I had a great experience here this morning. Yessica saw me in the parking lot trying to figure out which turn signal bulb was burt out on my jeep and she immediately offered help. She also installed the new bulb within minutes. I will be back to this location for sure!"

"Gigi is the best manager that any AutoZone location could ask for -- and that's no exaggeration. She was kind, attentive, incredibly helpful, and beyond resourceful. Her warm and friendly demeanor toward both customers as well as colleagues made me feel at ease when navigating a scary situation, and she went above and beyond in performing extra tests to make sure my vehicle was working exactly as it should. I manage a customer support staff myself, and could tell that Gigi is whip-smart, able to efficiently and empathetically navigate any situation, and is just the person you need when you're dealing with a sudden, unexpected crisis. Another shout-out goes to Shyanne (Shay?), who was also incredibly compassionate when I was freaking out about my car's situation that day. Her personality and demeanor lowered my blood pressure immediately, and she came to the rescue with her toolkit and a lovely smile. I could tell that she also has a wide breadth of knowledge when it comes to automotive maintenance and repair, and I knew I was in good hands the minute I saw her pop open the hood. Give this girl a raise! No one's paying me to write this, and I have no reason to flatter this crew. Like I said, I manage a customer support team, and I know good service when I see it. That's why this review was worth writing -- I need everyone else in Denver to know what a great experience I had during such an otherwise awful week. Thank you so much Gigi and Shay for all your hard work, your knowledge, and your empathy! You two turned my auto emergency nightmare into a wonderful experience with wonderful people. :)"

"They don't do their jobs, it takes them 30 minutes to find a part that's sitting in front of them. I've worked at an AutoZone and advanced and know how it works when parts are ordered, it has been a week and a half to get a gasket and it's taking time out of my day to sit on the phone for 30 minutes for someone to find a part. Absolutely ridiculous, I will be getting my money back and taking my business elsewhere, AutoZone is not worth anyone's time when people can't do simple task."

"I was trying to get a battery recharge at this one, but a young man didn't want to help me much and took it. After 4-6 hours, he didn't want to show me it was charged, I took his word and it wasn't charged at all later on. I had to go to another Autozone and got it done wonderfully!"