Pep Boys

"Shop was quick and efficient! I hope that when I return for further service that I get the same great crew! They all are professional and wise beyond their years. The lady at the front counter Angelica was awesome and helpful."

"Been going to this location for a couple years now. They’re always pretty helpful and fast. This last time the lady at the counter was so helpful and helped me get the services and new tires I needed and communicated with me throughout my appointment. Great service!"

"Warning to all! This location has the worst customer service! My Business truck was not starting, it went into theft mode. They said no problem have it towed to the Northglenn location. Two days later they called and stated they could not fix it, in addition the woman on the phone was very snotty to me. They wanted me to have it towed to a dealer. I called a locksmith and he had me up and running in 45 minutes. Pep boys WILL lose my future businesses! You are better off finding a better repair shop for your needs. Thank you."

"Service was excellent till i left the shop and my back blinker no longer works. They charged me 1100.00 for fixing my lights. Took it back and they said "its the luck of the draw" whatver that means. What excellent customer service. Go elsewhere service is not guaranteed. I had the front headlight replaced and still need to do the other headlight. Christian Brothers will be my new go to shop."

"I would avoid this shop if you value your time and sanity. My daughter brought her fiat in for an ignition switch replacement. The car sat in their parking lot for 9 months while they “waited for the part”, which she paid for up front. She was extremely patient and we let her handle the situation. The store never called to give her any updates. 100% of the contact was initiated by my daughter. I got involved toward the end, after a particularly disappointing call with the store manager giving yet another weak excuse as to why the part wasn’t available. I asked for a refund which was a whole other ordeal and I had to contact their corporate office to make that happen. I towed the car to another shop and they asked for proof of ownership in order to be able to order the ignition and issue new keys, which Pep boys never did…and I paid double what pep boys charged but I had my daughter’s car fixed and back on the road in two weeks. I don’t think pep boys ever ordered the part, and gave us the runaround for nearly a year. Insane and a poor way to treat a young girl who didn’t know any better."