Pep Boys 592 South Broadway, Denver, CO 80209

"Great company, thanks to management, gave me a fair price and didn’t try to up charge me, or sell me anything I didn’t need. Friendly, and inviting… you now have a life long customer"

"I was struggling to change my license plates because the bolts had rusted over and I stopped by seeing if someone could help. Everyone here was so kind and willing to help. They changed my license plates, and when I asked how much they said no charge. I was so pleased I decided to return here for my oil change. Thank you to Richard & the pep boys team!"

"A good experience. Drop off was pleasant and car was completed early. They let me know the condition of my brake pads as a courtesy but were easy going when I declined because I already have an Audi mechanic. Tires were installed properly and balanced and inflated correctly. Tires were purchased from Giga-Tires which uses PepBoys as one of their preferred installers, I recommend choosing them if you have the opportunity."

"Paid for alignment that was not done. Went in to get an alignment and tires rotated. After I picked up, noticed zero change handling of car, air pressure warning light was still on, tires visibly at wrong PSI. Turned around and went right back. Richard rechecked tire and adjusted air pressure quite a bit. Within a month, got new tires and went to another shop for an alignment. Turns out an alignment was not preformed at pep boys, tie rods were rusted/frozen shut (29 days later). Tie rods had to be replaced before alignment could be preformed. Manager issued a refund for alignment, but highly doubt any of the other work was done. Pro tip: online appointments are literally worthless cause online doesn’t “talk” to the in store computer so your appointment will be cancelled."

"The service manager was polite, but I spent just shy of two hours waiting on a tire patch. The techs had my car in the bay for 90 minutes and said it was a simple repair, which really makes me question what was going on back there for so long. If the service manager had just told me it would be 2 hours, that would have been fine and I’d leave 5 stars… but he said it would “be out quickly” so I wasted 2 hours waiting in their lobby. I had the first appointment of the day too. Definitely wouldn’t return."