Morehart Murphy Regional Auto Center Jeep Ram Dodge Chrysler 30 Parker Avenue, Durango, CO 81303

"Annette, the parts person in the Jeep service bay, was absolutely wonderful! She kept me informed of the prices for parts and labor and even saved me the cost of a thermostat. I would highly recommend."

"Not having the best experiences with other dealerships around gave me a lot of hesitation when going into a dealership to buy a jeep . However it was a awesome experience , Gary Mestas was the sales manager and was transparent with the deal the entire way and allowed for my tire kicking ways and was patient and knowledgeable from point a to b. Chuck Wytias was the sales rep was also extremely knowledge on everything on the lot . Both were easy going , never felt like they were pushing into a deal, but working to get me in the jeep I wanted. Both went above and beyond and are good trustworthy guys. I definitely would recommend this dealership to anyone looking for a good deal and honest staff."

"Unprofessional and full of excuses. No one will answer the phone or call you back. Twice we have had to drive to the store as you cannot get ahold of them unless you are standing there. Service that was supposed to take two days has now taken two weeks with zero explanation or phone calls. After going to the store we were told it’s “taking so long because they found more damage”. We seriously question this as it was all superficial damage when we brought it in. Seems like an easy excuse rather than telling the truth. If you’re so understaffed that you can’t answer the phone, then hire more staff. The way you are running this business is unprofessional. 0/10"

"I won't be going back for service or to buy anything from them, because there's aways some issue when I go there. I'm done with them. Update. "I don't have time to argue with you about it" that's the type of sentiment I heard when I called earlier. I've already had the wheels fixed by someone else. I didn't want to leave with more issues or more cost i shouldn't have to pay. Thank you. Update. I went back to their service center today to see if they would fix the issue. I also, spoke with Greg about it; I had experienced one the most condescending attempts to shift blame and him trying to talk in circles. He expected me to bring my car back into their shop and pay them to fix the problem THEY caused. He did say he would refund the original payment for the oil change, however that still doesn't fix my car. Taking a car to them for an oil change is going to end up costing me hundreds of dollars."