Scooter's Coffee 10155 Hickman Road, Urbandale, IA 50322

"I ordered a chi tea latte. It was awful. I think they got carried away and burnt it cause my friend got a cappuccino an it was pretty good. There are so many stores I won't be going back to that one"

"This is a drive up only location. There was only one person working here when I went through at about 7:30 am on a weekday, but I was impressed at how fast the line moved. The vanilla latte was great!"

"I love their revolving seasonal menu and now they have a larger menu for kids!"

"Wow! This scooters has truly turned things around. They seem to genuinely care about customers. I tried an iced matcha (my fav lately) with coconut milk and hated it haha! Got back in line and confessed my daring mistake that left me hopeless (adding the coconut milk and trying iced versus blended.) She made me a new drink for free, which meant so much. All of the workers are so caring and kind, previously this was not the case and they made careless mistakes. Now everyone seems to be on the same page of truly being customer advocates!!"

"I am very lucky that I live within 2 miles of three Scooter's locations - 10155 Hickman Rd, 7500 Hickman Rd, and a new location at 4566 University Ave. I normally go to the location at 10155 Hickman because it's on the way to where I am traveling. Not anymore. I will pass this location as often as possible to go to the store on University Ave. Today I went to get my large peach vertigo smoothie. The person taking my order (red ponytail, colorful glasses, smart watch with rainbow band) got it wrong. I didn't get the extra red bull that comes with the order (the person that made it had a black ponytail) , and they didn't offer my two dogs a pup cup. This is the third time in a row that I've been to this location and there was either something wrong with my order or my dogs weren't offered a pup cup. I never have this problem at the University Ave location - everyone is friendly and nice and they always offer a pup cup. I am sure that nothing will come from this but I will not frequent this location if there is any other option."