Baker's Flowers 13250 West Maple Road, Omaha, NE 68164

"I had ordered a 36 rose arrangement thru FTD, but only 12 were delivered. When I called customer services, rather than offer me a partial refund, they contacted the florist to send out the missing flowers. When the roses finally arrived, there was no arrangement, and their quality was poor. This experience was terrible, and worthy of no more than 1 star on Google. I would expect that high quality customer service would offer a partial refund, and provide the arrangement ordered."

"Beware they have a 1 week return policy on tropical plants. Seems like a very short window and an improvised return policy to me. DO NOT BUY HOUSE PLANTS FROM THEM."

"Was disappointed that all fruit trays were sitting in front of 9.95 and get to register to find out it was 22.97 So they send the bagger to check price he cannot find so comes back. I walk over with him to find it is all in wrong spot. So obviously I am disappointed. The manager says nothing and wouldn’t even honor the difference. I found her attitude to be less than polite. I as mentioned how disappointed I was and she said I am sure you are. We shop here often as our favorite Baker’s, after tonight makes a hard decision where we will shop."

"Always fresh and beautifully looking flowers. Great discounts if you ask for one at the flowers counter."

"Horrible service. Will never use this florist or shop in any of the stores ever again. Will never cease giving bad word of mouth. I was in the hospital after significant surgery on 9/1/2016. My mother ordered them that morning to be delivered to my hospital room. My flowers were not received until 9/6/2016. They were not the colors my mother requested. The delivery agent lied multiple times to get out delivering them. 100% dissatisfied."