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Menards
750 North 205th Street, Omaha, Nebraska, United States
About the Menards
Menards is a renowned hardware and home goods store located at 750 North 205th Street in Omaha, Nebraska. With a wide range of products and supplies for all your home improvement needs, Menards is a one-stop shop for everything from tools and building materials to appliances and décor. Whether you're a DIY enthusiast or a professional contractor, Menards has everything you need to complete your projects with quality and style. Visit us today and experience the convenience and selection that sets Menards apart as a leading store in the industry.
Photos of Menards
750 N 205th St, Elkhorn, NE 68022, United States
Opening hours of Menards
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
08:00 - 20:00
Reviews of Menards
"My wife and I came in Saturday the 3rd approximately around 6:30pm to make a return. We entered the customer service to two lady employees standing behind counter talking as we walked up to counter. We were the only customers there at the time and we stood there for roughly a minute or 2. The 2 employees didn't even acknowledge our existence! I was directly in front of one of them at a computer when she moved down a computer and just stood there still not acknowledging us. I finally said hello what is going on? They both looked dumb founded. It was extremely awkward! Not impressed. The customer service was non existent. Wow that's all I can say!"
"My wife bought a battery-powered snow blower from this location. i picked it up and the pick up was super easy. a nice kid helped put it into my car. i got the snow blower home and as i started to put it together, i noticed there was a piece missing from the box. a small knob that threads onto a bolt that holds the handle on. now, i'm no dummy, and i figure i should contact the manufacturer directly to see what they suggest. i find the 1-800 number in the owner's manual, but when i call i get a recording that the call center is closed. so i contact Menards to see if they could help me figure out a temporary work-around. maybe they have a knob in stock? i called and spoke to the manager of that dept and explained to her that i was missing a knob from a snow blower i'd purchased that morning (there were supposed to be two knobs in the box, but i only had 1). she immediately suggests that i call the 800 number. i told her i'd already tried that, but the call center was closed. she told me to try to call the call center again the following day. i asked if there was anything else that would work, but she said all i could do was call the number. of course, snow was set to start falling that evening, so i was eager to get the snow blower working. when i asked if there was anyone else i could speak to (WHICH I HATE TO ASK) she said she was the manager. so i took the knob i DID have to Ace Hardware, along with the part it needed to screw onto. the kid working there helped me find a piece that would work. he found a wingnut that didn't match in appearance, BUT the threads matched and it worked perfectly...it cost 99 cents. see below for photos. THANKS, KID. i don't relish leaving bad reviews, and like i said, the pickup was super easy at menards....but it seems like lately i feel like i have to coax good customer service out of folks who would rather give me an 800 number than try to come up with a simple solution...that's lousy. bottom line, it helps when your employees have some knowledge and can think outside the box, especially when dealing with a customer who'd just spent a decent chunk of money for something that was missing pieces. because seriously, if this manager had said, "hey, let's figure something out," instead of rushing me off the phone, this would be an altogether different review. she didn't even try to ask which part was missing or anything. (btw, the snowblower worked pretty well)"
"Menards is usually a fairly quick shopping experience. The 11% rebate is nice. And, there are so many things other than DIY stuff. This trip I got a large bag of wild bird seed, salted in the shell peanuts, and double stick tape. Lots of variety."
"They helped us load a deck and their entire team came to help. Thank you all so much greatly appreciated!!! Not one complaint and they were all working after to close they just all chipped in and got it handled."
"Had to make several trips for a project that, surprise, was more than we'd planned. On June 24 and 25, we saw probably 20 employees. EVERY single one was helpful, friendly, efficient, patient, and good humored. The store is always clean, organized, and well stocked. The prices were better than any other posted prices around our area. Great experience."
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