Neighborhood Transportation Service (NTS) 819 5th Street Southeast, Cedar Rapids, IA 52401
About the Business
Neighborhood Transportation Service (NTS) is a vital institution located at 819 5th Street Southeast, Cedar Rapids, Iowa, United States. NTS aims to break down barriers to employment by providing a curb-to-curb van service that offers affordable transportation to work, school, or life skill classes during times when fixed route city buses are not in operation. This service is especially beneficial for individuals working 2nd and 3rd shift jobs, allowing them to achieve self-sufficiency and earn overtime pay. NTS connects residents of Cedar Rapids, Marion, and Hiawatha to jobs, helping them develop work history and skills that can lead to better-paying jobs with benefits.
To schedule a ride with NTS, riders must book at least 24 hours in advance for transportation to work, education, or job training. The institution offers various booking options, including an app, online platform, or phone call. It is important to schedule rides as early as possible due to high demand. Additionally, riders must cancel rides promptly if no longer needed and have payment ready in the form of a ticket, check, or money order upon pick-up.
Volunteers play a crucial role at NTS, and all volunteers must be 18 or older or accompanied by an adult. By submitting an application, volunteers agree to waive, release, and hold harmless Horizons, A Family Service Alliance from any claims or damages related to their volunteer duties. Volunteers must also agree to defend, hold harmless, and indemnify the institution from any liabilities arising from their actions.
NTS is committed to providing essential transportation services to the community, helping individuals access employment opportunities and achieve financial wellness. By offering night and weekend transportation options, NTS plays a significant role in promoting self-sufficiency and economic stability for residents in the Cedar Rapids area.
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Location & Phone number
819 5th St SE, Cedar Rapids, IA 52401, United States
Hours open
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"They are very friendly and Always on time some times"
"Never had an issue and a lifesaver when the busses aren't running"
"Had a ride scheduled for work They showed up way before my scheduled time.. Why have a between pick up time when you are just going to come early?then that person missess their ride."
"They are unprofessional and take advantage of people because people need this service. They change pick up times when you cancel rides. But who wants to sit around at their job for 45 minutes or more waiting for them to come pick you up. Its a petty organization. I wish I could give them 0 stars"
"I was ecstatic when I found out about you guys transportation service, but my first schedule ride you guys really misinformed me. Kevin in the office told me be out 10 mins early before my schedule pick up time which I was. Waited for 2o mins after my schedule ride to find out you all came 20 mins before my pick up time and not even bother to call or anything. Smdh I schedule for the entire weekend hate to say that I really wasted my money. Thought I was saving money but still I have to use an Uber because at least I can depend on getting to work. I wouldn't give this place no stars if I had a choice and would never recommend you all."
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