Shag Merle Hay 3800 Merle Hay Road, Des Moines, IA 50310

"Awesome staff here ultra helful"

"I prefer this location over the others. It is more casual and they have kratom in stock more frequently than the others. The workers are better here too. Not a fan of the West location though it is more convenient than having to go into the mall. When I do come here I like to come through Target and find it more convenient than coming in through the Mall's main entrance."

"I love this shop! Always when swinging by town I stop! Today was worst experience I’ve ever had! A girl on counter with curly hair and glasses did not want to sale to me. My husband forgot his id but I had mine and I was purchasing it myself! I had my Id and was willing to show her my Id. She raises her voice at me and kicks me out because I kept telling her that I’m the one buying it! And spoke with assistant manager in which at first he didn’t want to hear what I needed to tell him. Eventually I told him that it was so unprofessional the way her employee was treating me. I explained I’ve been in the shop before and I never have had bad costumer service. He said he will speak with the manager but I doubt it. He was zoned out and not paying attention with my concern! I had a bad experience but that didn’t change my day! Always treat your costumers with respect! That’s all I have to say!"

"Service was great.Amazing staff.Loved this store. Will recommend"

"I love this place! Water pipes, incense, little figurines… whatever you like they probably have! All the staff is so sweet but Kennady really helped me out. I needed to find something for my brothers birthday and she knew exactly what I was looking for! All around a very great experience."