Sears Appliance Repair 1245 West Warm Springs Road, Henderson, NV 89014

"Rikki did an amazing job and actually took the time to diagnose the issue, explain what happened, and give us options for repair. He was the second tech in 3 days and I wish he came out first. Great tach and service"

"This service tech is the rudest person in the tech field I have ever experienced. Only is condescending to the customer and then is rude when leaves. If you see this mans picture, reject it immediaty and as for someone with people skills as well as tech skills. I doubt they are any better than his terrible example of a human being. Poor, poor and poor. If there was a zero I would have put that!!!!"

"William the technician came last week diagnosed the issue, parts were ordered before he left. He advised me the parts would be shipped to my house and would be back Wednesday. William was very professional, efficient and explained what he was doing. He ensured before he left that I made sure the dryer was working."

"The technician who diagnosed my ice maker problem quickly determined the cause of the problem & remedied the situation so that it is now functioning properly. One area of this transaction, however, could have been a LOT MORE CONVENIENT: I was given a "window" in which the technician would arrive for my repair of 8:00am to 5:00pm! such a wide range of 9 HOURS precludes anyone from being able to schedule other important activities away from the home & is therefore very inconvenient. The "Window" would be far more reasonable at three hours as most all other contractors prescribe. As it happened, the technician arrived at 9:00am so I was able to do other important activities, but they could not be scheduled in advance due to the full day of 9 hours I was given that I had to be at home & available!"

"Stanley was great! He got here earlier as expected. He said it was time for him to take his lunch but he wants to get going on it so asked if he could head over so of course we said yes. He got to work and found the problem right away. He didn’t have the part so he called for it to be brought to him but did the work he could while waiting. He got the part and fixed it and then cleaned up and was on his way. He did a great job."