Better Business Bureau 2625 Beaver Avenue, Des Moines, IA 50310

"Did nothing. I filed a complaint with them against Two Men and a Truck of Urbandale Iowa. We exchanged comments. Two Men and a Truck lied with their reply saying I bought a Stickley Chair used. I agree with the Gentleman who said they side with the dishonest businesses who take advantage of the elderly. If you want to find out about about business don’t look here. You won’t get an honest answer. The only way to keep the public informed is to look at Google Reviews. Too bad we have to take care of ourselves. Remember to look out for each other. We are all we have."

"MY Review of ServiceMaster by Rice, alleged fleecing of elderly customers was never posted by BBB of Des Moines. They apparently prefer to partner with businesses rather than assisting people who are trying to find trustworthy businesses."

"Better business bureau was a complete waste of my time, did absolutely nothing on my behalf, seems to be completely on the side of the thieving companies as with any form of government control anymore . I went ahead and started a lawsuit today which seems to be my only recourse. When you hire someone for almost 9,000 dollars for a driveway and it's going to cost almost 15,000 dollars to now correct it, something should have been done"

"Back in January of 2022 my husband needed a new phone. We paid the deductible and waiting for the phone. He was able to use the old phone until the new one arrived. When we received the new phone we packaged up the old phone and sent it to Assurion. 3 months later and they have told us 3 different time that they received the package, but no one has checked the phone in. So they keep sending us a bill for the old phone. All three times we’ve called the T-Mobile employee has talked to an Assurion employee and verified that they received the package. However, I guess that’s not good enough because T-Mobile is demanding we pay for the old phone. I’m so frustrated and I never had these problems when Sprint was our carrier. All the customer service agents have apologized, but yet nothing gets done. I miss Sprint. Frustrated Customers"

"Thank you to the Better Business of Des Moines for giving me information that assisted me in selecting a reliable roofing company! I was really nervous about spending thousands of dollars on a roof and wasn't sure what company to go with. The Better Business Bureau provided me a list of local roofing companies and let me know how many and what types of complaints they had. Not only that, but when I asked about other companies that were not on their list, they were able to provide information on those companies as well. I would encourage everyone to check with their local Better Business Bureau before doing business with companies you're not familiar with. A special thanks to the employee at the BBB who was very responsive to my phone calls and emails and for explaining to me exactly what the Better Business Bureau does. I just wanted to let you know, that the information you provided me made me feel much better about hiring a roofing company. Not to Mention I decided to use one that was a member of the BBB, just in case I did have any issues I knew you'd be able to assist me with that also. That was definitely peace of mind for me. All in all, I also wanted to tell you that my roof was done by Andrew's Roofing (a BBB member), and I was very happy with their service. Thanks again for your help. I'll be sure to spread the word about what the Better Business Bureau does!!"