Louie's Floor Covering, Inc. 2709 Ingersoll Avenue, Des Moines, IA 50312

"The quality and price were fine but the communication from our sales person Michael was lacking as were the installers. The installers didn't show up when they said they would, didn't stay the whole day, didn't reinstall the doors correctly that they removed and no follow-up afterwards to assure satisfaction. I was disappointed considering their reputation and the amount of flooring we purchased."

"Husband & I have been going to Louie's since the late 60s at their old location. Someone said you could possibly buy cheaper at a big box store - I seriously doubt that. Not for the quality and certainly my for the knowledge and helpfulness."

"I had a great experience with Louie’s getting new flooring for a home office. Beth was extremely helpful in helping me pick out the flooring I wanted! I didn’t even have to go there! She sent me samples off what they had in stock and Francie, the nice man that came out to measure brought samples too! The installers, Zach and CJ were awesome too! They did a great job and were very professional! I felt comfortable with them in my house! I will definitely be using Louie’s when in am ready to do the rest of the flooring in our home!"

"Could you probably find cheaper prices at a big box store? Yes. Would you get the quality customer service you deserve when spending your hard earned money? Absolutely not. This is one of the few places that still exists that embodies the old school, shake your hand, know your name service. To me that's well worth the extra few bucks."

"Louie's did a very large job for us and went above and beyond every step of the way from selecting, ordering, all the way through installation. The carpet installers were polite, pleasant, and had a top-notch work ethic. Will certainly be using them again and would recommend their team to anyone for flooring/carpeting needs."