Kempker's True Value and Rental 204 Northwest 1st Street, Grimes, IA 50111

"Can always find what I need amazing staff"

"Change your hours if you’re not open during construction!!! It’s not that hard. In the time that I was there because I thought they were open because it SAYS THEY ARE on their Google business listing two other people also showed up thinking they were open because the hours said so. Have some consideration for your customers. Give them the accurate information so you’re not wasting their time and leaving a bad taste in their mouth. Not to mention that not 1 of the 5 construction workers standing outside the place told me it was closed as they watched me walk all the way down the sidewalk to the door."

"If I could I would give zero stars! Went in today to rent trailer that was in parking lot and the gal at the uhaul desk was to busy to take care of me even though we were only customers. So she sent me to the store rental while she figured out whatever, this guy stared at computer for 5 minutes till I asked him if he was having any luck and he was not. We decided to leave and this time I will not make the mistake again of going there again. This store is the worst in grimes by far!"

"When I need a E35 mini excavator, I rent from here exclusively. $50 2 way delivery?? Take my money! I rarely do, but i'm writing this because the manager who I spoke to and delivered the machine today was SUPERB. He gladly accommodated some big changes on my end. They actually cared about my business and I was treated accordingly- Local businesses for the win"

"They do a fine job in their rental department. Rentals delivered on time as per contract. Pick up and delivery were made by some very nice gentleman. Glad I could help the young man get the trailer tire fixed so he could get back to the store. Thank you Grimes True Value!"