U.S. Bank Branch

2401 University Avenue, Des Moines, IA 50311

"This is my favorite branch. They are awesome and very accommodating as I know I can be difficult sometimes. Thank you so much!!"

"I haven't had access to my money for a week. Was supposed to have a check today in my account. It's not there. My rent is late due to a verification of address. Now I owe 100 in late fees due to this. And us bank wont reimburse me for them causing be to be late on my rent. I'm closing my account and will never use us bank. I hope you all have a better time with this company because I didnt."

"ATM WILL STEAL YOUR MONEY! Do not use the ATM at this branch. I tried to withdraw cash from a non us bank account. The ATM said my bank declined the transaction. I get home, login online and the transaction was successful but the ATM said the transaction was declined and did not dispense any cash. Now I am out of cash for the next 45 days. My bank said it will take them 45 days to complete their investigation. Do not use the ATM here or you WILL lose your money. I am glad I am no longer a US Bank customer."

"I have a SSI bank card. I was told that us bank is where I can do my banking through because I have no banking account. I have government card which is associated with US Bank. This branch has refused twice to help me. Other branches have no problem in helping. In fact they are the ones that told be I can get my money or break my money in their bank. I will never go to this branch again."