Des Moines Metro Credit Union

"Don't really appreciate not being able to get the money I work hard for. I will be banking elsewhere"

"Staff is always friendly and helpful. Always greeting us members"

"I've been locked out of my account for weeks. The app doesn't work, the website doesn't work, or the 24-hour phone number. This isn't something I should have to take time off work for. I also have no idea where my card is that I have been waiting weeks for."

"Terrible, I have been with them over thirty years and I'm getting fed up because they can not do a simple procedure correctly. Apathy is terrible, the only people who know anything are JoAnna and Scott the loan officers"

"This place lacks basic customer service skills and courtesy and from the looks of the prior comments it is something that is a common trend for them. I will NEVER recommend this credit union and would advise everyone to look for a different credit union or bank. I for sure will be closing my accounts and going elsewhere. They also violate banking regulations and laws and practice unfair lending. Credit Unions used to be for the people however this particular credit union is greedy and does not care about their customers."