JLM Shooters Supply 6931 Douglas Avenue, Urbandale, IA 50322

"Left an old revolver with them so a "gunsmith" could do a cleaning and test fire. Made it clear that the gun needed a deep cleaning and explained its history. When I got the gun back, I suspected that it ha not been disassembled when I could still see grime in the screw heads, but I let it slide. A few months later, I had the gun apart to replace a spring and took the pictures posted here. They obviously did not clean it. When I took the gun in to show them this, they did make it right. However, it still happened in the first place, thus I'm leaving this review and will not be returning. There was also a bit of lip service about how their "cleaning" would just be bore cleaning, which I thought was ridiculous. It is my opinion that it was negligent to have test fired this piece, knowing the condition it was in when I dropped it off."

"Found some large rifle primers in December 2023! How did that happen? Guys were quite friendly also."

"I knew the original owner, and he was a pretty good guy. But I don't care for the new owner at all. I won't even walk in the store anymore. Life is too short to waste my time and money with people who don't appreciate my business. There are plenty of alternatives. They come off more like know-it-alls than knowledgeable and helpful staff. A polite smile now and then would go a long way with customers."

"Mike started a nice store. The old guys that hung out at the community table got out of hand. The store was jam-packed. The new owner got rid of the loiters, rearranged the showroom floor, and fired the bad attitude clerks. Great store now with a helpful staff!"