T.J. Maxx 2900 University Avenue, West Des Moines, IA 50266

"I gave it 4 stars because it was two days before Christmas and obviously, the lines were going to be long. The store looked like it had taken a beating with some broken items in it. I work retail, though, and know how disrespectful and entitled the crowds can be. Prices are pretty good, some quality is questionsble but i'd love to come back after the holiday. Their unique selections make up for a lot!"

"I’ve been coming to TJ Maxx since I was fairly young and always enjoyed coming. However recently I’ve felt their selection is lacking and their prices have really increased. Which I can somewhat get past as it appears to be the new norm. However what I cannot get past is the absolutely rude service that one person in particular provides. You have Lupe always at the front working the register and she is by far the rudest person. Shes always has a horrible look on her face, she ignores customers is NEVER friendly when she has to actually do her job and interact with customer. I would highly suggest you find someone new to be up front as her manners are lacking and really makes you not want to come back to the location."

"I’ve been a maxinsta since they opened over 20 years age, Can always find interesting things here from clothes to shoes, food to pet supplies and bedding to kitchen wares. Most of their stock is past season or overstock but I always find something I need/like. It’s not often I leave without finding something. It’s usually a pretty busy place. I’m glad there a three stores nearby. Each store has a little bit different items.its never the same thing twice. If you see something you like, buy it. Odds are it won’t be there when you come back."

"After leaving another TJ Maxx location in tears after dealing with the worst customer service I’ve dealt with, I came back to the store (this one) I originally made the purchase from 2 weeks ago and explained the issue of trying to return new items with receipt, which brought tears to my eyes at how hurtful that situation had been at other location. The manager here was beyond kind, caring and compassionate and said she’d get it taken care of personally, and did, even though it took some work! I could have hugged her I was so thankful for her kindness she exemplified."