OnTrac
551 Courier Street, Henderson, NV 89011
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
551 Courier St, Henderson, NV 89011, United States
About the Business
OnTrac is a leading institution located at 551 Courier Street in Henderson, Nevada, United States. Our focus is on providing last mile e-commerce delivery services that go the extra mile for our customers. With the largest 1 and 2 day ground footprint, we are able to deliver faster and help meet your customers' expectations, ultimately building brand loyalty.
Our specialization in handling small packages allows us to save on facility space and transportation expenses, leading to lower shipping costs for you. OnTrac's delivery network serves 35 states and Washington, D.C., ensuring that we can deliver where your customers are located.
We believe that single-carrier shipping strategies are outdated, which is why we offer a proven alternative that helps mitigate risk, save money, and increase flexibility for our clients. If you are a delivery professional who is passionate about customer experience, has a positive attitude, and pays strong attention to detail, we offer exciting delivery opportunities for you.
At OnTrac, we use our geographical footprint and infrastructure to provide support in times of need, such as aiding in disaster recovery, hunger relief, community health improvement, and more. Join us in our mission to provide exceptional delivery services and make a positive impact in the communities we serve.
Reviews
"Every time I order from a company that uses this carrier I never receive my package. I received an email saying my package was delivered and it had a pic showing my package at the wrong door. I reached out through and their response was there was nothing they can do. Even though the pic in the delivery email clearly shows it was delivered to the wrong door. This company takes no responsibility. The only option is o dispute the charge with your bank bc they offer no assistance or resolution at all."
"The WORST delivery service you could use! Lost my $700 package from Home Depot. They said it was delivered at 7:11 p.m.. Our business closes at 5:00 p.m.. We were forced to pay for something that was NEVER delivered! I wouldn't even give them one star, but had to in order to post this."
"I'm going to leave a comment from the worker perspective. This is literally the worst company I have ever worked for, not because you have to work without air conditioning in one of the hottest cities on the face of the earth for minimum wage; but because when I resigned they sent me a letter saying that I can not work here ever again, as if they are some sort of elite group or something. That let me know that they don't care about human life but about their money. They could have invented some money into air-conditioned, a long time ago."
"I have a feeling these people are trying to steal my package. I use a special app that tracks my package by GPS. For 2 days in a row their tracking has said that my package is "Out For Delivery". Then the first night around MIDNIGHT I get a notification that they attempted delivery but couldn't because they need a gate code. My apartment gates are open 24/7 because the apartments are too cheap to fix them. Plus, who would be delivering packages at almost MIDNIGHT?! Today I have tried contacting their corporate for help, nothing. I submitted an online request and was informed it may take 1-2 days for a response. Tried calling and was sent to text conversation that no one has responded to. This is ridiculous! This whole company needs to be shut down if this is how they do business. If I could choose the company to deliver the packages I order from a particular store I would. Currently waiting on another package that is unfortunately being delivered by them. Says it should be delivered by 3:49 p.m. today, we'll see. GPS says it's still sitting in the next town over."
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