OnTrac 551 Courier Street, Henderson, NV 89011

"Every time I order from a company that uses this carrier I never receive my package. I received an email saying my package was delivered and it had a pic showing my package at the wrong door. I reached out through and their response was there was nothing they can do. Even though the pic in the delivery email clearly shows it was delivered to the wrong door. This company takes no responsibility. The only option is o dispute the charge with your bank bc they offer no assistance or resolution at all."

"The WORST delivery service you could use! Lost my $700 package from Home Depot. They said it was delivered at 7:11 p.m.. Our business closes at 5:00 p.m.. We were forced to pay for something that was NEVER delivered! I wouldn't even give them one star, but had to in order to post this."

"I'm going to leave a comment from the worker perspective. This is literally the worst company I have ever worked for, not because you have to work without air conditioning in one of the hottest cities on the face of the earth for minimum wage; but because when I resigned they sent me a letter saying that I can not work here ever again, as if they are some sort of elite group or something. That let me know that they don't care about human life but about their money. They could have invented some money into air-conditioned, a long time ago."

"I have a feeling these people are trying to steal my package. I use a special app that tracks my package by GPS. For 2 days in a row their tracking has said that my package is "Out For Delivery". Then the first night around MIDNIGHT I get a notification that they attempted delivery but couldn't because they need a gate code. My apartment gates are open 24/7 because the apartments are too cheap to fix them. Plus, who would be delivering packages at almost MIDNIGHT?! Today I have tried contacting their corporate for help, nothing. I submitted an online request and was informed it may take 1-2 days for a response. Tried calling and was sent to text conversation that no one has responded to. This is ridiculous! This whole company needs to be shut down if this is how they do business. If I could choose the company to deliver the packages I order from a particular store I would. Currently waiting on another package that is unfortunately being delivered by them. Says it should be delivered by 3:49 p.m. today, we'll see. GPS says it's still sitting in the next town over."