Willis Nissan

"Jen was amazing to work with. She listened to my needs and helped me find the vehicle I was looking for. She is very patient and personable. I felt very comfortable working with her and would highly recommend her to anyone!"

"Jen Olawaiye was our sales reps. Did she cater to our needs yes so we thought. . But she was a lair and DID NOT do her due diligence. Told us we were approved put a sold sticker on the car, had us come back two days later after spending four hours in the her office had me complete all the paperwork and sign purchase agreement. I even got a text that morning saying it was “new car day” and last thing they needed was my current payoff amount. We drove 45 min from out home completed most paperwork had the keys flashed in my face to find out…… She NEVER submitted anything for financing !!! Then completely made up why their financing department denied me. Manager refused to speak with us to discuss further options or hear our concerns about the process. Id think twice before working with this new sales rep. She is not in it for the customer just the commission and is willing to lie and waste peoples time to do so. Update: After leaving my review. Jen thought it was appropriate to be confrontation and text me on my personal cell number about my complaint.. unprofessional and a little concerning considering she has all my personal information. I then spoke Randy Kirchhoff who did appear concerned initially over the way things were handled and offered his apologies and said he would look into this as it was not how things are handled. He did not offer an opinion on the sales rep contacting my to confront me about my review and did not offer any potential resolution or anything that would want to male me maintain or consider any business or relationship with the company in the future. Please be cautious with this company as they (according to the dealers down the road) are improperly running their business and seem scammy. Would give 0 or negative stars if able."

"I did my research and decided I wanted to trade my 2023 Buick Enclave Avenue in on a 2024 Nissan Pathfinder Platinum. So I was looking at dealers inventory and seen that Willis Nissan had what I was interested in . So I drove there which is right at 100 miles to look at the one I wanted to see and drive and never intended to trade that day. I walk in and was greeted right away by a receptionist and a salesman by the name of Mike came and introduced him self and explained I was just starting to look. So he explained everything about a pathfinder to me on one in the show room and then went and got the one I was interested in and then I drove it and it drove great. But then I like the chestnut interior and the darker one one the show room better This whole Mike was not pushy at all he just left alone to decide. So I got a great deal and left with a new Pathfinder and love it. Mike explained everything to me. Excellent service"

"Kristi was awesome and friendly to work with. She wasn't at all pushy and wanted to make sure we loved what we walked away with. She was even willing to communicate with the new vehicle side of sales to help us find our dream car. We also loved working with Jason for financing. He was also friendly and easy to talk to. He got us in and out in a short time!"

"Thank you, Steve Johnson. You're the best! The timing was right on that purchase. The same day we bought our new yukon from you, I discovered extensive frame rust on our old vehicle. So I'm especially glad that you reached back out to me when you did. Wonderful experience at Willis Nissan!"