The UPS Store 8805 Chambery Boulevard, Johnston, IA 50131

"Delivered package to wrong apartment number. 201 and 203 look similar apparently. Delivery photo looks like it was taken by a rotten potato. Lucky for me I have a door camera and could prove that the package was delivered to the wrong door of my thief of a neighbor. Not that ups was any help in recovering of the package, no no you have to fill out a stupid form on their website and provide a ton of information. Yours and the shippers. Honestly the reputation of ups is very well earned as I've only had poor experiences. I don't like leaving bad reviews but after so many poor experiences I felt the need to. Do better please."

"We have had a great relationship with the UPS store both with the staff but also the services available at the UPS store Our small business works more smoothly because of our relationship with our local UPS store."

"I visit for printing documents and returning items. Staff is efficient, helpful, and patient!"

"I went to the UPS Store located at 8805 Chambery Blvd #300, Johnston, at 8 am on Jan 25th. Google and the store signage stated the store opened at 8 am. I waited 40 minutes and watched a dozen and a half cars come and go before I had to leave. Another person waiting with me stated he was at the store the previous morning, and was not open at 8:10 am. I left three phone voice messages for management to call me in hopes of dropping off my package at this location. I received no response. I am very disappointed."

"Tried to charge me money to take back my Amazon return. UPS delivered that package to me like that. My Amazon QR code says they will pack and ship it. This was the first time and last time I will use go to this location. I have been using 2 other places for about 4 years and have never had this issue."