United States Postal Service 1267 U.S. Highway 395 North, Gardnerville, NV 89410

"I have never encountered a rude employee. They are always very helpful. The mailbox delivery is still shorthanded, but are doing the best they can."

"Shirley is awesome!! We love our local post office.... Thank you for your hard work!"

"Came in to pick up a package but also had an issue to settle that is too long to explain. The postal clerk wasn't too kind to the customers before I approached the counter. They said they were understaffed and overworked and work seven days a week. Were always rude to a customer who needed help and did it with a bad attitude. I understand they are exhausted and I've been there with my job too but they need to manage to not take it out on the customers. I even had the postal carrier come to my door harassing me because of the issues with our deliveries being sent to the wrong address. There are other ways to speak to people proper and settle things proper. This postal service hadn't always been this bad. It's getting worse. USPS needs to give their people breaks and do a job fair to hire more. I don't like to order anything anymore because it's became an issue."

"They shipped my item and broke it, even after bubble wrapping, foam blocking, AND writing fragile all over the box I now have a very expensive collectible art piece that is completely broken and ruined. No matter how careful you pack your items USPS will find a way to ruin it."

"Paid extra for signature confirmation for a holiday Priority Mail delivery and was told it was just left on the porch, marked "COVID". I tried to find out about getting a refund for services not rendered and was told that the Postmaster, who has never been around when I come in, would have to approve it. I requested the clerks to report the situation and was never contacted after that. Totally incompetent operation."