Pizza Hut 17845 Pierce Plaza, Omaha, NE 68130

"Why is this store never available to order from?? It’s beyond frustrating that I have to drive another 2 miles to the closest Pizza Hut because this one is never open."

"I made an order for delivery with the app on my phone at 6:18. Everything looked good on the app and the tracking info was showing it was in the oven and would be delivered around 7:08. Around 7:30 I decided to call the store to get an update on our order. The recording on the phone said they were closed. Then the tracking disappeared on my phone. No one from the store ever contacted us to let us know what was going on or that they were closed. The app still took our money for the order. I wouldn't recommend ever ordering online from this location. I called corporate to get my refund because every time I called this location it was closed."

"This pizza hut is not customer friendly. It is very rarely open. Delivery isn't always available. Items I can order at other places, like stuffed crust are not often available. Worst is that mobile orders, don't tell you any of this until order is completely placed. Wish this would close down so a better location could deliver in Elkhorn."

"Wish I could pick zero stars. I placed an order online around 2 in the afternoon for 5pm so my young daughter and I could eat. at 530 I called just to check in on it, and I got an automated phone message that the place is closed? I check my bank account and they definitely charged me for the order. I call customer service and they couldn't give me an answer as to why it would allow me to place an order to a site that's closed...at 5pm on a Saturday I used to love pizza hut but this is the absolute worst experience I have had. Not eating with them ever again."

"If I could give zero stars, I would. I places an order online and was told it would be delivered in 25-35 minutes. After 45 minutes, I called the store to find out where my order was but the phone just rang and rang. The online portion said they were still working on my order. I waited another 15 minutes and still nothing. I called the store back and it said that the store was now CLOSED. My order was never delivered, I never received any cancelation when they decide to close for the night without following through on confirmed orders. AND my Credit Card was still charged for the order I never received. This is literally the worst customer service I have ever had from a restaurant before."