Michael E. Minden Diamond Jewelers

"If you want amazing and kind service, look no further. We needed same-day turnaround to solder two rings together. The staff that helped us were kind and knowledgeable. Not only did they do a great job with soldering my engagement ring, and wedding band together the rings have never looked more sparkly."

"We were shopping for a special gift for my wife’s birthday. When I called Minden’s to ask about the availability of the items we wanted to see in our price range, I was immediately struck by the enthusiastic and friendly approach to customer service. Carol and Michelle looked after us like we were long-lost family and even threw in a small birthday gift for my wife, who was delighted with the range of options and her ultimate selection. I’d come back in a heartbeat."

"I went here to sale my unwanted jewelry because I had heard from a friend that they have exceptional customer service and they pay top dollar. Unfortunately that was not the case. I went in to sale my engagement ring and was immediately greeted my the security doorman. Once in the store everyone was busy and an older lady asked if I needed help. I told her my situation and she asked me to have a seat and that Michelle would be right with me but she wasn’t sure if they could do anything for me because the jewelers weren’t there. I told her ok and sat down in the seat she escorted me too and waited on Michelle to get finished with her customer. After waiting 5min or so Michelle came over and asked me what could she do for me and I explained again my situation she immediately asked to see my ring and looked at it with a jewelry magnifying glass and proceeded to tell me they do not purchase invisible setting rings and asked how long have I had it. When I told her how long I had had it she then told me she was surprised that none of the stones had popped out and told me to try the pawn shops. I smiled and told her thank you and went on with my evening. First off, an invisible setting is a rare cut and setting of multiple diamonds where the stones are secured from the bottom. Only a a seasoned and well crafted jeweler can even do this type of cut which makes the piece more expensive, also my ring has a baguette guard on it which also increases the price. Luckily I went in with low expectations and received even lower than what I expected. My over all experience lasted 7 min or less. DO NOT GO HERE. I give this place 1 star. Maybe it’s because I am of a different ethnic background. I am of Moroccan descent and felt like they do not cater to people of color."

"Michael Minden Diamond Jewelers is my go to jeweler and Michelle is who I see for all of my jewelry needs! She is extremely friendly, knowledgeable, and professional and has helped me with everything from creating custom pieces to cleaning and inspecting my existing jewelry on a regular basis to writing jewelry appraisals for my insurance! She has always been so helpful and patient with me when creating custom pieces and is always available to answer my questions and calm my concerns! Michelle and Michael know their business and I always feel in good hands when I’m in the store! I would recommend Michael Minden Jewelers without hesitation to anyone looking for a jeweler!! :)"

"If I could give 10 stars I would! My husband and I visited the store to look into upgrading my original engagement ring and wedding band. Tanya, Leslie and Michelle spent about 3 hours with me trying to put together exactly what I was envisioning. I can be very indecisive and they were so patient with me. Once they got it down my husband purchased a wedding band and a custom order engagement ring. My original engagement ring has so much sentimental value to me that I was torn about the decision. I expressed ALL of my worries and concerns to Michelle over the course of a week before having them start production on the custom ring. Michelle was very understanding of the situation and did everything she could to make sure I was going to get exactly what I wanted. She even flew in stones to make sure I had that dream ring. She kept me informed every step of the way. She had the jeweler size my original engagement ring so I could continue wearing it on the other hand. Production of the new engagement ring was completed ahead of schedule and, through small details, Michelle made the process special for us. I am so appreciative of Tanya and Leslie being so gracious with me during that initial visit and to Michelle for going above and beyond to get everything right. They made the entire process and the rings PERFECT! THANK YOU!"