Scott's Cooling Unlimited 270 Lalo Street, Kahului, HI 96732
About the Business
Scott's Cooling Unlimited is a licensed and insured general contractor located at 270 Lalo Street in Kahului, Hawaii. Our contractors license number is #32429. We specialize in providing fast and efficient service on all makes and models of refrigeration and air conditioning equipment, including ductless mini-splits and rooftop units.
Our team is committed to providing quality service from start to finish every time. We understand that your time is valuable, which is why we are dedicated to saving you time, effort, and money. Whether you have a small problem or a big one, you can trust us to get the job done right.
We offer 24-hour emergency service, with a technician always available to meet your needs. We also specialize in walk-in & reach-in coolers, rack refrigeration systems, freezers, ice makers, ice cream machines, and restaurant equipment.
At Scott's Cooling, we believe that no job is too big or too small. We specialize in both commercial and residential installation, maintenance, and service. Our goal is to provide top-notch customer service and ensure that all of your needs are met. Trust us to handle all of your refrigeration and HVAC needs with quality service guaranteed every time. Contact us now for all of your cooling needs.
Photos
Location & Phone number
P.L Building, 270 Lalo St Apprenticeship Program, Kahului, HI 96732, United States
Reviews
"Be wary doing business with this company. We had an a/c unit go out and place we bought it had us call them for a diagnostic. It was determined that unit needed to be replaced and was under warranty. They called Johnstone supply who had told us to call them, Johnstone said it was under warranty. So Scott's asked us if we would like them to install. We said sure thinking it was all under warranty. After it was installed they hit us with an outrageous install and diagnostic fee of $645! Only then did they explain that install is not under warranty. Never asked for authorization or gave us an estimate. Very underhanded. At this point they said if we wanted it removed we would have to pay labor to remove! Basically put us in a position where we were stuck instead of being upfront and honest. We would have gladly paid the diagnostic fee and had someone else install for far less. Buyer beware with this company!"
"great service.. the technician found the problem and will get it my a.c. up and running..I love the extra effort they put into making sure you are o.k with cool air.."
"Horrible experience. Too many specifics to elaborate. Installed zone units throughout home. Used pumps on every unit, all failed soon after short warranty. Had regular scheduled maintenance that often found additional problems needing repair. Believe we have been ripped off. When told we would no longer use Scott's for our AC repair and maintenance we never received a call back by anyone expressing concern about our experiences and decision, it offers to make us a satisfied customer."
"Very poor customer service, setup an appointment to install an ice machine, they called the day before (just before they closed) to cancel with no reschedule date. After finally getting a hold of someone they told me that they cant do the install till next week and that I should probably find another company to do it. Sad that this is the way they conduct business and treat their clients."
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