Tahoe Marina Lakefront

"Nice place to stay, but they will not support you in any meaningful way should you leave anything of value behind. Money in hand = Thanks see ya! After leaving a valuable pair of headphones behind (~$250) I called and staff were able to locate it, and I shared the return address, requesting that a receipt with a tracking number be shared. For a $15 fee they agreed. After a month, I hadn't received the item. After calling numerous times over the course of 3 weeks to request a callback/email with so I could get the tracking number, I was finally able to connect with a manager (claiming, of course, they'd been meaning to return one of my many calls). Lost receipt... no tracking number... claimed to have sent, but to a completely different address than provided (probably not listening on the phone)... I honestly can't tell if someone just took them home at this point because it doesn't really add up. Major ball drop. My only recourse is to hope they refund the $15 charged for shipping, give a not-one-but-two star review (it is a nice place) and take note in the future."

"Booked a unit through AirBnB and was unable to travel due to atmospheric river storms Jan 2023, which caused white-out blizzard conditions and shut down I-80, making it impossible to reach the property. Despite this, both Kindra and Celeste in property management and the unnamed property owner refused to issue even a partial refund. Even if I had decided to risk the life of my family to travel there, it would have impossible to get there with the road closures. Still no refund. Unbelievable. If you have any issue with this property, don't expect to get any help once they have taken your money."

"By far worst management ever. Have been coming here since I was little . Put in a request in person at the location for a lakefront view. Received an email to call and they have no lakefront view what is the point of physically filling out the damn slip ????? Last year for a request for o be told what we wanted was not available?? Ridiculous!!!!!!!"

"good place"

"Very nice location. Love the fire wood dispensary."