West Cheyenne Pharmacy 3350 Novat Street, Las Vegas, NV 89129

"Tracy is probably the best pharmacist you will ever have. She has helped with insurance issues and Dr office miscues. We’ve been going here for several years and wouldn’t think about ever changing."

"This pharmacy is wonderful. Locally owned, efficient, courteous and honorable. You don’t get this white glove treatment at big box pharmacies and to boot, they deliver."

"Refused to fill medications for cancer patient. She was more concerned she would lose money on reimbursement than taking care of patient needs. Obviously didn’t learn anything from working at cvs for 30 years. Considering reporting her to the board of pharmacy."

"West Cheyenne Pharmacy reminds me of the neighborhood pharmacy where I grew up. Tracy, the owner is wonderful- she works hard to make sure that we get the best price possible, that our prescriptions are in stock, that our insurance covers the prescription, that we are alerted when the prescription is ready for pickup, and everything runs smoothly like it’s supposed to! The high level of customer service is unmatched and none of the corporate pharmacies can compare. Switching all my prescriptions over to West Cheyenne Pharmacy from one of the big chain pharmacies has added years to my life: I was spending at least an hour a month on the phone with the big chain pharmacy trying to fix the mistakes they made and it was really stressful. Now I don’t have any worries or problems. Tracy is a wonderful person and she runs her business the way a business should be run. Customers are treated like they matter and not like an inconvenience. I highly recommend West Cheyenne Pharmacy. I drive across town to get there, even driving past my old pharmacy. West Cheyenne Pharmacy is worth the drive!"

"They're mysteriously not accepting new patients despite my calling a few days prior to see if they were before transferring my prescription. This has caused a delay in me being able to receive my prescribed medications. Do not recommend. Edited: I spoke to this pharmacy twice. The first time I called was May 25, 2022 where I inquired if they carried my new prescription and if they did carry it, would they be able to accept me as a patient. The receptionist said they'd have to call me back, which they did. I was told they would be able to accept me as a patient but that my prescription was back-ordered & they weren't sure when they would have more in stock. That's it, nothing else. Cool, no issue. I requested a prescription transfer with my doctor, got word from my doctor it was transferred yesterday 5/31, called the pharmacy today to check on things, was told my prescription isn't in stock (no issue there) AND THEN was told they're not taking new patients (without any explanation offered). I'm not sure the point of replying that you called me when I called you back within 24 hours. The point of this review is that you could have been more clear with your process, steps, and policies the first two times I spoke with your office on May 25th. Your failure to clearly communicate your process and policies has resulted in an additional, unnecessary delay."