Susan Frieder 2200 Main Street, Wailuku, HI 96793

"I've been talking to Susan for over a decade. She's a good listener, and is not judgmental. What started out as marriage counseling has graduated to more of "life coaching". We started in-person on Maui, but have moved to FaceTime as I relocated to the mainland. We have a good rapport. Things are so much better for me now, I've learned and developed a lot. I highly recommend her care!"

"Dr Frieder has been extremely helpful! Ive been seeing her in person almost every week for little less than a year now and at first I was a little leary, but have since established a great relationship with her. She has definitely made a difference and is great at teaching me the tools I need to be happier and keep the focus on myself and my recovery! She’s a great listener and is also quite funny which helps at our sessions! Thank you, thank you, thank you!"

"Not to go too much into details, but the most unprofessional therapist I have encountered. We did phone appointments at times and I could hear her loudly opening the door to a microwave and hearing the microwave sounds the whole time her food was heating up and the alarm at the end. Rude. She was also asking me to send her a $7 dollar copay for each visit through Venmo (when in reality my insurance covered 100% of the cost). She is basically your narcissistic grandma giving you advice. She needs to lose her license."

"I am very grateful I found Dr. Frieder and have her guiding me throughout difficult moments in my life. I can't thank you her enough for being there for me when I most needed, for sharing wise and supportive thoughts. Thankful for all you have done for me Dr. Frieder. Aloha"

"We talked briefly on the phone to set up an appointment for 4:30. A week later I get a cryptic message that said “5:15 please”. I messaged back “does this mean you’d like to reschedule?” To which she replied “yes” so already I was seeing red flags. Not at any time did she ask if I was doing ok. Then, the day of my appointment I was anxious all day. Finally I arrived at her building at my time. The directory confirmed her office number. But I circled twice around the floor and it was not there. While I was searching for her office she messaged me and said to text her when I was ready. I texted that I was here and asked where her office was. She then called me and said she had already left and was across town already. I confirmed our appt was at 5:15 and she agreed but said again that she had left already. She did offer to talk to me on the phone to which I replied “not if you’re driving”. She said she had pulled over. I told her there was nowhere private for me to talk and she suggested my car. Which was parked on the street. It’s over 85 degrees out. I told her I picked her bc I wanted an in person discussion. Especially for the first visit! At any time did she ever say this was a tele appointment. She gave me her office info so one is to assume that’s where we would be. She rescheduled but I’m never going back. She never once apologized or offered an explanation as to why she stood me up. It took everything in me to not break down then and there. Im grieving badly for my mom and this is how she treats me? One star is too many for her actions. So unprofessional and disrespectful."