Royal Pools of Hawai‘i 74-5599 Luhia Street, Kailua-Kona, HI 96740

"I'm the President of the Islands Homeowners association in Mauna Lani and we have not had a good experience with Royal We have had significant problems with our salt chlorination equipment we purchased from them No warranty service or service of any kind to fix the machines. Thus a one star rating and that is generous."

"Friendly and knowledgeable staff. Great customer service. Had problems with a new pool sweep and they walked me through how to correct the problem. Highly recommend."

"I wish all contractors were as dependable. They quickly diagnosed my problem (a dead electric pool heater), ordered a replacement and delivered it exactly within the predicted time frame, completed the installation exactly when they said they would, and returned the very next day when I ran into a problem I couldn't resolve for myself and explained clearly to this layman how to handle the fairly complex pool machinery control system. How refreshing."

"This review is way over due. I've been using Royal Pools of Hawaii for the last 18 months. They installed my Salt Chlorine Generator and Triton water filter. They have helped me maintain perfect water balance. Twice they have worked with the equipment vendor to replace the SCG under warranty and at no cost to me. Everyone is there to help you. Their attitude is if it is not right we will fix it. Mahalos Mark, Matthew, April and all the other team members I have met."

"Professional from start to finish. My old heat pump died on Wednesday. By Thursday Mark was on-site to do an inspection and give an estimate for a new heat pump. April coordinated everything from the office and was a delight to work with. Within one week Mark and the crew were installing the new heat pump. They were friendly and efficient, and has us up and running that day. I can't say enough good things about Royal Pools."