Coastline Cottages at Poipu Kauai 2660 Puuholo Road, Koloa, HI 96756

"This has been a rough property management company to deal with. They randomly canceled our booking, their excuse was that we were going to have an event with 25 people at their VRBO that houses 8 people. When we told them this was not the case they did not respond, and would not answer any of our phone calls or emails. Save yourselves the trouble and stay somewhere else."

"Beware, if you want your vacation to go well do not use or book with coastline cottages. This management company has been a nightmare to deal with. Worst customer service I have ever experienced in all my travels to Hawaii."

"When Kauai was shut down for Covid last year, Lori Parsonson, owner of Coastline Cottages, pleaded with us to roll our prepaid (including cleaning, tax etc.) VRBO booking forward once the island reopened, rather than request a refund under VRBO Covid procedures. In an effort to be supportive at a difficult time, we agreed to do so. For the last several weeks we have been trying to reach Parsonson/Coastline, but they are not returning calls or emails. We can be understanding and flexible if Coastline is having financial difficulties, but there is no excuse for not communicating with us."

"Coastline cottages, specifically turtle cove cottages, is one of the best places you can stay on Kauai. The host is very accommodating and helpful, gave great insights on things to do on the island. We stayed here over 8 years ago, and it still holds a fond memory in our hearts. We loved waking up each morning and seeing the turtle swim into the cove to wash your face off in the fresh water stream. If you are looking for a place to stay that isn't at a resort, and is also away from most of the chickens - we never had any of them bother us or wake us up in the morning - this is the place you should look. Enjoy your time in Hawaii!"

"Featuring sea views, Spouting Horn Cottage is situated in Koloa, around 6 km from Prince Kuhio Park. It is located 1.6 km from Spouting Horn and provides an ATM. The holiday home features 3 bedrooms, a kitchen with a dishwasher and a microwave, a washing machine and 1 bathroom with a hairdryer. A TV with satellite channels and a DVD player are provided."